Lead Recruiter at CyberCoders - wendy.warner@cybercoders.com
Job Title: IT Manager
Location: Plano, TX (Full time onsite role; hybrid options in future)
Salary: $100,000 - $125,000 Annual Base Salary (DOE), Full Benefits, Orthodontia, HSA, FSA, 15 days PTO, 401K with match
Requirements: 5+ years as an IT Manager, Hands-on individual contributor type of role, will only have 1 report and very few off shore to manage in UK. Chance to grow team out in the future slowly. Firewalls, Security, and Strong Communication with Executive team. Druva, Veeam, Apple and Microsoft environment
We are a small organization of about 80 employees working in the cloud communication industry. Currently we have an urgent need for an experienced IT Manager to join a dynamic and fast-paced organization. Our network is a hybrid cloud based network infrastructure that includes VPNs, firewalls cybersecurity services, networking monitoring applications, trouble ticketing systems and more. We are a Microsoft base shop that offers remote device management, end point security, collaboration, productivity, cloud storage, and communications. Our end User device environment can managed Windows and Mac Laptops/desktops, phones, android cell phones and iPhone cell phones.
The IT Manager will be responsible for managing and maintaining the organizations IT infrastructure and ensuring the smooth operation of all IT systems. The successful candidate should have extensive technical knowledge and experience in most of the following: Firewalls, Security Administration, SalesForce, Adobe, Apple, Arctic Wolf, Asana, Bitbucket, Cisco Meraki, GoDaddy, Dell, VMWare, Druva, Intacct (Sage), mimecast, OpenSIPS, Remedy, Report Runner, SecureDocs, TeamViewer, Trend Micro Vision One, Veeam, Webex Control Hub, and WP Engine.
Position Overview
The IT Manager will oversee the day-to-day operations of the IT department. This includes developing and implementing IT policies and procedures, managing the budget and IT resources, and providing technical advice and guidance. The IT Manager will also be responsible for researching, evaluating, and recommending IT solutions to support the organizations strategic goals. This role will also have one report and sometimes manage a few offshore in the UK.
Key Responsibilities
Manage outsource MSP and collaborate to plan and execute the IT aspect of company's growth plan
Serve as the IT Administrator for our MS365/Exchange Accounts, internal broadband, hosted voice, and mobile wireless services
Manage inside connectivity, LAN/WIFI network, switches, SIP phones, etc.
Maintain and manage set-up, configurations, supplies, and service contracts for printers, scanners, faxes, multifunction devices, etc.
Design and execute projects to improve processes, systems and operations
Manage hardware and software purchasing including new employee onboarding/setup
Create and maintain accurate asset management records
Proactively jump in and lead with support issues as needed
Own IT service management process with strong user experience
Qualifications
Bachelors Degree
5+ years as an IT Manager
Administration
Large Scale Enterprise work experience
LAN
SaaS industry
Firewalls configuration and support
Deploying and supporting end users including MDM, BYOD, Desktop and Laptop
Knowledge of security, identity management, productivity, communications, collaboration applications
Solarwinds
Remedy
Service Now
Strong interpersonal skills with cross-functional teams, customers, and vendors
Strong Customer Service
Improve processes, systems, and resource for internal and vendor teams
Benefits
3 weeks PTO
5 Sick Days
3 Personal Days
Medical, Dental, and Vision (Cigna) - HDHP and PPO Plans Offered
HSA with employer contribution
Dental Plans - 2 Options (1 has Orthodontia)
Vision through Cigna is Eyemed
FSA
401K with 50% match of the first 6%
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
wendy.warner@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : WW2-1803186L678 -- in the email subject line for your application to be considered.***
Wendy Warner - Lead Recruiter
Applicants must be authorized to work in the U.S.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Telecommunications
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