IT Specialist
About Our Search
Hord Coplan Macht is seeking a Level IT specialist to join our Information Technology team. This role will report to the Technical Support Manager and will be based in our Denver office. The ideal candidate will demonstrate the ability to perform and troubleshoot issues in a fast-paced and ever-changing environment. This person should possess strong verbal and written communication skills, have attention to detail, and solid organizational skills.
About The Position
Hord Coplan Macht is seeking a Level IT specialist to join our Information Technology team. This role will report to the Technical Support Manager and will be based in our Denver office. The ideal candidate will demonstrate the ability to perform and troubleshoot issues in a fast-paced and ever-changing environment. This person should possess strong verbal and written communication skills, have attention to detail, and solid organizational skills.
About The Position
- Provides first level support for end-user IT requests
- Provides end-user training for hardware and software as needed
- Deploys workstations and install software
- Performs basic problem solving and assistance on various software applications and hardware systems
- Supports audio/visual equipment in conference rooms
- Supports mobile phones and tablets
- Performs miscellaneous / various job-related duties as assigned
- Works and collaborates with team members to maximize efficiencies
- Bachelor’s Degree in IT preferred
- 1-3 years of experience in an IT support role
- Experience troubleshooting Windows computers, mobile devices and A/V equipment
- Knowledgeable about a variety of technology
- Effective verbal and written communication skills.
- Customer service oriented.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Architecture and Planning
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