Berger Montague PC is a nationally renowned civil litigation firm consisting of over 65 attorneys. The Firm pioneered the use of class actions in antitrust and securities litigation, and since then, has expanded the use of class actions in the fields of consumer, employment, environmental, and insurance litigation, as well as in the areas of civil and human rights.
Berger Montague offers a competitive salary and attractive benefits package, which includes health insurance, vision insurance, dental insurance, HSA contribution, disability insurance, life insurance, 401(k) contribution, profit sharing, and pretax transportation benefits.
The Firm is currently seeking an IT Support Analyst in our IT Department. This position entails advanced service desk support for over 150 users nationwide. The IT Support Analyst responds to help desk tickets and resolves them in a timely fashion. This position also includes troubleshooting and managing the Firm’s document management system, iManage, as well as managing device security and configuration via Microsoft In Tune.
ON-SITE REQUIREMENT
40 hours/5 days a week in office
RESPONSIBILITIES
Level 1/Level 2 Help desk troubleshooting
Laptop configuration and deployment
iManage DMS troubleshooting and administration
Managing Conditional Access Policies via Microsoft In Tune
Deploying Software to endpoints via In Tune
Active Directory management: including creating new users, managing security groups, managing OU’s
Exchange Online management: including creating and managing distribution groups, creating, and managing office 365 groups, applying retention policies, delegating access to shared mailboxes
Microsoft Teams: assigning and managing phone numbers for end users
Printer management: deploying new printers, adding, and sharing printers via a Windows Print server
Conference Room AV Support and Troubleshooting
Assist with projects as needed
SKILL REQUIREMENTS
Law Firm/legal industry experience
Microsoft Windows 10/11 troubleshooting
iManage Cloud experience (iManage Help Desk Certification preferred)
Microsoft Teams
Microsoft Office Applications (Word, Excel, Outlook)
Active Directory
Exchange Online
Microsoft Azure Management
Microsoft In Tune
Adobe Acrobat
Basic Cisco Meraki experience
Basic VMWare knowledge
Basic Nutanix AHV knowledge (preferred not required)
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Legal Services
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