Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.
In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger. We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.
Tackling one of the world’s biggest challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia!
What We’re Looking For
We are seeking an exceptional Team Lead, Accounts Receivable & Remittance to join the Operations team. This individual will help establish our accounts receivable responsibilities, documentation, and internal/external reporting to better deliver on our obligations. The ideal candidate is someone who possesses strong analytical skills, attention to detail, and extensive experience in managing accounts receivable processes, with a proven track record of improving efficiency and accuracy in remittance procedures. Additionally, they should excel in cross-team collaboration, demonstrating the ability to work effectively with colleagues from various departments, and have experience in managing and motivating others to achieve departmental goals.
Arcadia is open to fully remote candidates and employees have access to co-working spaces.
What You'll Do
Oversee remittance processes, ensuring accuracy and efficiency
Handle default payments, unpaid invoices, and accounts receivable
Maintain aging reports and ensure timely updates
Troubleshoot payment-related issues promptly, coordinating with internal and external stakeholders
Maintain accurate records of payments, invoices, and financial transactions
Communicate with customers regarding payment issues and provide necessary outreach for resolution
Collaborate with internal teams, finance, and collections to address payment discrepancies and escalate unresolved issues as needed
Identify areas for process improvement and implement necessary changes to optimize payment workflows
Provide support and assistance to internal and external stakeholders regarding payment-related inquiries and concerns
Communicating with previous clients and customers to request payment and arrange payment plans
Creating reports and balance sheets that document client’s overall profits and losses
Must-haves
What will help you succeed:
3+ years in collections, billing, or accounts receivable
Attention to detail
Strong verbal, written, and analytical skills
Organizational proficiency
Customer service skills
Efficient Time management
Problem-solving skills
Vendor relationship management
Basic SQL knowledge & abilities
Self-starter – needs minimal supervision
Flexible and responsive to changes in team dynamics
Ability to mentor and guide others
Cross-team collaboration
Exceptional Excel and Microsoft skills
Nice-to-haves
Familiarity with Salesforce and Zendesk
3+ years of experience in people management
Experience working in a start-up environment
Knowledge of billing software
Benefits
"Remote first" culture - work anywhere in the US as long as you have a reliable internet connection
Flexible PTO - no accrued hours and no limit on the number of vacation days exempt employees can take each year
17 annual company-wide holidays including a week long "summer break"
10 days sick leave
Up to 4 weeks bereavement leave
2 volunteer days off
2 professional development days off
12 weeks paid parental leave for all parents
80-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents
Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in the United States. Please note that we are unable to offer visa sponsorship for this position at this time
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Target Annual Compensation Range for this role will be $70,000 to $115,000. There will also be a competitive benefits and equity (bonus if applicable) component to the package. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate.
Thank you
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Industries
Software Development
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