LOCATION: Moreno Valley Public Library - Iris Plaza Branch
HOURS PER WEEK: 20
Hourly Rate: $16.00/hr.
Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties at the library circulation (service) desk. Greets library patrons entering the library and provides them with excellent customer service.
RESPONSIBILITIES:
An individual must be able to perform each essential duty and responsibility satisfactorily.
Provide excellent customer service
May assist staff with the presentation of Library programs
Assists patrons with locating materials or the reference desk, using computers or maker equipment or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
Operate and maintain Makerspace/Technology Center/STEM equipment
Check in and processes library materials as necessary
Accepts and processes fines, fees, or other payments
Provides information regarding programs, events, conference rooms, etc
Shelves library materials
Addresses or escalates patron conduct or safety issues to appropriate management
Know and understand the American Library Association's Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, support client discretion of materials available at your local library(ies)
Follow all legal and policy requirements related to patron privacy and custodianship of patron records
Other duties as assigned
Requirements
An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.
H.S. Diploma or GED
Two years of library experience preferred
Familiarity with makerspaces and related technologies a plus
Basic knowledge of library systems and databases preferred
Excellent customer service skills
Knowledge of Microsoft Office Suite
Good communication skills, both written and verbal
Multilingual speaking a plus
Must be able to work a flexible schedule that may include a combination of days, evenings and weekends
Benefits
Retirement Plan (401k, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Training & Development
Wellness Resources
Seniority level
Associate
Employment type
Full-time
Job function
Education and Training
Industries
Primary and Secondary Education and Non-profit Organizations
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