Manager Materials Management

Company Description

We’re making Maryland stronger!

With roots that go as far back as 1895, the UM Rehab & Ortho Institute continues to be a pioneer in orthopedics and neurological disorders. From bones to brains, our cutting-edge hospital heals even the most serious of injuries, specializing in everything from total joint replacement to spinal cord injuries and neurological condition. In total, our 141-bed facility welcomes over 3,000 patients every year. As the state’s largest provider of inpatient rehabilitation services, we offer some of the most advanced therapies for stroke, spinal cord injury, traumatic brain injury, orthopedic and sports injury, among many others.

Job Description

General Summary

Plans, organizes and directs the purchasing, warehousing and distribution functions for all medical and non-medical supplies, equipment and services. Develop, monitor and maintain the capital equipment and renovation budget for University of Maryland Rehabilitation & Orthopaedic Institute (UMROI).

Principal Responsibilities And Tasks

The following statements are intended to describe the general nature and level of work being performed by the person assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Technological Transformation- Uses change management skills to align new technologies with the organization’s culture and needs of key stakeholders. Considers work structure, job design, educational needs and other necessary resources during integration. Utilizes technology to achieve optimal organizational performance.
• Diversity- Promotes an environment of respect and inclusion where multicultural employees can learn from one another, work collaboratively and achieve their full potential. Minimizes intergroup conflict by engaging in fair and supportive practices. Capitalizes on staff differences to creatively solve problems. Upholds organizational values while balancing cultural needs. Understands and applies the components of cultural competence to the workforce.
• Critical Thinking Skills- Demonstrates ability to solve problems and make decisions employing inquiry, reasoning and a results-oriented approach. Gathers, assesses, and analyzes all relevant information before generating solution options. Raises and pursues insightful, significant questions. Identifies the impact of decision on all parties affected. Independently designs actions that are perceived as fair, balanced, and ethically sound when implemented.
• Provide guidance and general direction for department operations, working through management staff to ensure accurate and timely production of work, and the efficient operation of the patient support services department including the formulation of all operating policies and procedures to support the hospital’s mission of patient care. Develop hospital wide policies and procedures for the receiving, storage and distribution of supplies and equipment. Develop and implement procedures necessary for the effective acquisition and delivery of materials supplies and equipment. Develop and implement policies and procedures to ensure accuracy of inventory records. Determine and monitor inventory levels.
• Represent department at all appropriate planning and administrative committees as assigned. Chair the hospital’s Value Analysis Committee and serve on the UMMS Supply Operations and Project Tracker Committees.
• Responsible for implementing and monitoring contracts in conjunction with the Corporate Contracts Division of UMMS. Responsible for reviewing cost analysis, inventory reports and related statistical data to maintain awareness of the operational and financial status of hospital supplies and equipment and propose changes as needed.
• Responsible for acting as UMROI's corporate representative for supply chain initiatives within UMMS.
• Responsible for effectively incorporating UMROI's purchasing activities to achieve the corporate UMMS economies of scale.
• Respect for individuals, Customer Service, Teamwork and Collaboration:
• Respect and Customer Service- Models excellence in customer service behaviors. Holds staff accountable for responding to customer requirements. Intervenes to support or additionally provide service recovery process steps as appropriate. Completes appropriate documentation. Oversees and demonstrates the knowledge and skills necessary to provide care appropriate to the age, culture, ethnicity, spirituality, and individual needs of the persons served. Consistently seeks and conveys relevant operational information, using hand-off communication approach. Assists staff to identify and address potential breeches in information management and confidentiality (HIPAA) issues.
• Collaboration & Teamwork-Understands team dynamics and cultivates an environment that enables staff to work collaboratively towards departmental/organizational goals. Sets and communicates clear expectations for the team. Develops an environment in which team members cooperate, participate in decision making, respect and support each other. Utilizes skills in providing feedback, conflict resolution and negotiation to handle interpersonal problems that occur within the team. Works collaboratively with others across boundaries to accomplish organizational goals.
• Leadership & Management- Articulates a clear direction for the unit/department that translates into action steps and goals for staff. Influences staff to move in desired direction through delegation of tasks, removal of barriers, monitoring progress and serving as an advocate. Provides guidance to staff in setting priorities and in developing time management skills.
• Communication- Fosters a two way communication process that is transparent and ensures employees receive timely, frequent, accurate information that affects their quality of work life and condition of employment. Demonstrates an awareness of nonverbal cues and their impact on the quality of the message. Provides targeted written and verbal communications that are clear, logical, succinct and that support organizational and departmental goals.
• Relationship Management- Uses effective relationship management skills to develop trust and respect of others at all levels in the organization through words and actions. Demonstrates collaborative behaviors with peers who are interdepartmental on each other to achieve department organizational goals. Surfaces and diffuses potential sources of conflict before they escalate and negotiates solutions to problems fairly, diplomatically and that are in the best interest of the organization.
• ITG- Integrates available information technology into departmental processes to maximize departmental workload efficiencies and organizational performance. Identifies and recommends new technologies that reduce the cost of care or improve outcomes.
• Talent Management-Accurately identifies and selects qualified candidates during the recruitment process (interviewing, hiring and orientation). Employs strategies to retain talented individuals including recognition, coaching and a supportive environment. Develops and delivers timely, valuable and constructive feedback via the performance review system that includes reflective self-analysis, goal setting and action planning for improvement. Creates and delivers stretch assignments as growth opportunities for staff. Grows bench strength toward succession planning.
• Professional & Community Outreach-Provides representation of self and UMROI to professional organizations and community outreach groups to meet their needs and values that align with organizational priorities, mission, vision and values.
• Positive Employee Relations- Promotes an environment free from conduct that violates the rights of others; aligns personal behavior with mission, vision and values. Demonstrates high standards of honesty, integrity, trust, openness, fairness and compassion. Fosters a climate of trust. Creates a climate for growth and opportunity.
• Accountability- Acknowledges and assumes personal responsibility for improving overall departmental performance. Designs and facilitates actions that create and support a culture of personal accountability for staff. Demonstrates ownership and conveys a sense of obligation to answer for actions or results within the span of control. Enacts appropriate performance management techniques to correct staff deficiencies.
• Compliance- Is knowledgeable about pertinent regulatory, accreditation, and applicable standards (TJC, CARF, OSHA, etc). Monitors and ensures daily operational compliance with applicable standards. Contributes to the regulatory process, providing direction and vigilance to performance for area of responsibility, activity and or/project.
• Safety-Guides staff in detecting, reporting, and taking corrective safety risks. Reports adverse events and near misses to appropriate management authority. Monitors and reports suspected trends. Identifies causal factors and takes corrective measures to prevent reoccurrence as appropriate.
• Budget Management- Utilizes available financial systems and data to develop departmental budget that is aligned with the organizational goals. Maintains diligence in tracking departmental financial performance against budget targets. Recognizes sources and/or causal factors of departmental budget variances. Develops, communicates and implements prompt corrective strategies. Implements systems and review processes that assure financial stewardship (e.g. accurate charge capture for billable services and/or supplies consumed). Oversees departmental operations to improve efficiency and reduce costs when delivering services.
• Develop, monitor and maintain UMROI's capital budget under the guidance of the Chief Financial Officer (CFO). This involves working closely with departmental directors and managers throughout the fiscal year as well as the appropriate staff at UMMS Financial Shared Services to analyze and give recommendations to the CFO for capital expenditures. Work closely with management staff who submit unplanned capital expenditure requests as well as prioritize said requests in relation to the available funding.
• Professional Growth & Development - Collaborate with leadership to create an individual development plan that identifies an individual's learning and developmental goals. This plan includes self-reflection regarding skills and career goals, training, education, and development activities (formal and informal) to acquire the competencies needed to meet identified goals. Maintains professional growth and development to keep abreast of trends and regulatory changes in area of specialty. Maintains professional affiliations, and attends outside conferences and seminars as needed and within budgetary and management approval.
• Elevates performance and competency of staff by creating, coordinating and conducting educational programs and collateral materials. Considers provisions necessary for staff to attend required in-services or meetings.
• Supports participation in organizationally approved research projects.
  
  
  

Qualifications

Education & Experience

• Bachelor's degree in Business Administration, Finance, or related discipline required, or a combination of education and applicable work experience is required.
• Minimum of five years experience in health care materials management, specifically in the operations of purchasing, inventory control and distribution. Experience with budget management is required. Management of linen/laundry service preferred.
  
  
  

Knowledge, Skills And Abilities

• Knowledge of quality control. Productivity management, inventory control, negotiation techniques, corporate compliance, finance and budgeting are required.
• Knowledge of Materials Management information system and Microsoft Office applications.
• High level of proficiency in directing, monitoring, evaluating and motivating the performance of materials management staff.
  
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.