Manager of Client Success

About The Manager of Client Success Opportunity

Employee Benefits International (EBI) is currently seeking a Manager of Client Success who will be responsible for contributing to the company’s growth by spearheading transformative change within the organization. The ideal candidate will have experience in benefits, with demonstrated success as a seasoned leader with the ability to lead, manage, and hold team members accountable while maintaining positive relationships and embracing a collaborative work environment. You'll streamline operations and enhance efficiency, remove unnecessary obstacles, and integrate major functions of the business. As a self-driven, natural project manager, you'll utilize your strategic thinking to translate ideas into the functional plans of the business, ensuring a seamless alignment of vision and execution. As the Manager of Client Success, you will oversee a team of dedicated professionals, develop strategic client relationships, and ensure the seamless delivery of our services. If you consider yourself as a resilient and strategic benefits expert, you’re in the right place!

About EBI

At EBI, we go beyond merely offering benefits services; we champion the greater good by enabling businesses to flourish, providing them with the assurance that their employees' health is diligently attended to. EBI empowers small-to-large sized business to take a proactive stance in crafting robust employee benefits strategies, mastering cost control, automating benefits administration, ensuring benefits compliance, and fostering meaningful employee engagement. We firmly believe that every employer deserves to deliver an exceptional benefits package and every employee deserves quality benefits coverage, and we are dedicated to making this a reality.

Why EBI

• Be a driving force at the front of a boutique firm in Employee Benefits
• Bring your strategic ideas to the leadership table of a company where your voice is not only heard, but celebrated
• Have the opportunity to lead seasoned Account Managers, contributing to further success and development
• Be a positive change agent for a growing firm, helping shape a strong company culture
• Leverage your expertise in the Entrepreneurial Operating System (EOS)

Qualifications

Extensive knowledge of employee benefits and insurance

Bachelor's degree or higher

Proven ability to develop and motivate others in a dynamic business environment.

Prior management experience (highly preferred)

Ability to work onsite in Phoenix, AZ