Manager, Quality Assurance

Job Summary: Develops, implements, and manages quality assurance systems to ensure all internally developed systems, products and services meet company standards and customer requirements.  Developes, implements and manages safety and quality programs to ensure compliance with company requirements and Space Force policies and regulations.  Develops, implements and manages metrics development, performance measurement, corrective action and reporting.

Duties and Responsibilities:  

• Maintain continuity of all operations within Safety and Quality Department.


• Oversees/manages daily activities of contract safety, occupational health, quality, and risk management programs.


• Ensures integration of all Safety & Quality activities within the CLOIS III contract.


• Conduct audits and surveillance for quality and safety aspects, evaluate data to draw conclusions, make decisions, and recommend changes in contract procedures and practices.


• Prepare and validate Maximo Reports to create accurate Monthly Performance Summaries.


• Participate in customer meetings; identify, offer and implement contract performance improvements including process improvements, root cause analysis, measures/metrics, etc.


• Manage the Quality Witness Program for weight handling equipment and rigging proof testing.


• Manage the document control process.


• Manage the Occupational Health and Safety Program to ensure compliance with OSHA, Space Force and other applicable safety regulations and standards.


• Conduct safety program audits and physical inspections of all CLOIS facilities, ensuring all safety deficiencies are documented and tracked until closure.


• Participate in preparation, ride-out, and recovery actions following natural disasters, support hurricane preparations and recovery activities.