Medical Receptionist / Medical Billing - Remote

We are currently seeking a versatile and dedicated individual to join our team at Crossen Family Practice in a full-time capacity. This role offers a dynamic opportunity to engage closely with both clinical and administrative staff, supporting our mission to deliver exceptional primary care to our patient community. This position is divided between medical billing and reception duties, reflecting our commitment to comprehensive patient support.

Key Responsibilities

Serve as the primary point of contact for all incoming calls related to scheduling, billing inquiries, and medication refills.

Efficiently manage and respond to voicemails concerning scheduling, billing issues, and medication refills.

Navigate patient records proficiently to verify medication refill schedules, appointment details, and demographic information.

Collaborate effectively with clinical and administrative teams on billing-related matters.

Perform daily billing tasks for all patient visits and ensure accuracy in billing operations.

Generate and compile reports using our Electronic Medical Records (EMR) system to support billing processes.

Assist in the documentation exchange with other healthcare providers involved in patient care, such as dermatologists and gastrointestinal specialists.

Utilize Excel and Google Docs to create and maintain workflow quantification reports on a daily basis.

Handle various administrative tasks including printing, copying, scanning, and mailing documents as directed by clinical and administrative teams.

Requirements

Previous experience in medical billing is essential.

Comfortable interacting directly with patients in person and over the phone.

Strong organizational skills with an attention to detail.

Ability to adapt to a remote work environment, with a transition to in-person work based on practice needs and COVID-19 protocols.

Join our dedicated team where you'll contribute to the seamless operation of our practice and play a vital role in patient care. If you are passionate about healthcare and possess the necessary skills, we encourage you to apply.

Employment Type: Full-Time