Ellie Mental Health is searching for an enthusiastic leader who is passionate about helping clinicians and clients be the best version of themselves. The perfect candidate will share our vision for improving and expanding access to quality mental health care and excel in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
Responsibilities:
Hiring, Training, and Staff Management
Participate in the hiring process for all therapists at the clinic.
Provide comprehensive training for new hires, ensuring adherence to all clinical and operational policies and procedures.
Assess ongoing development and training needs; conduct ongoing training sessions as needed.
Hold staff accountable for meeting performance expectations with a compassionate approach.
Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and handling the termination process if necessary.
Supervision and Consultation
Oversee peer consultation groups to ensure clinical excellence and alignment with best practices.
Provide clinical oversight to Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers.
Participate in Clinic Director Peer Consult Group.
Lead clinicians through 1:1 meetings to accomplish all job objectives, including productivity, caseload management, and clinical documentation
Inspire confidence and motivation; clearly define expectations, and maintain personal effectiveness under pressure
Lead performance review process for all clinicians
Empower staff to achieve their best professionally and guide them through creative problem solving
Client Care
Maintain a caseload of 15-20 patients per week.
Evaluate mental health diagnoses, create and implement treatment plans, complete ongoing documentation including further diagnoses, treatment plan reviews, and case notes according to company policy.
Utilize creativity in interventions to help clients achieve and exceed goals.
Prepare and submit individual documentation for each session per company guidelines and protocols.
Coordinate services with case managers, families, work personnel, medical personnel, other staff, and school staff as needed.
Clinic Oversight
Drive Clinic Performance measured through three core data points: financial performance, staff retention/engagement data, and program outcomes/quality data.
Supervise, review, and maintain detailed records on clinicians’ performance and development plans. Prepare paperwork, monthly reports, coordinate and train staff accordingly.
Collaborate with the franchise owner and corporate staff to implement strategies for fiscal and clinical efficiency.
Monitor and manage clinic office schedules and office supplies.
Provide timely responses to concerns raised by clients, clinicians, or external stakeholders.
Serve as the point of contact for building management-related issues or concerns.
Clinic Outreach, Marketing, and Networking
Lead community outreach and engagement efforts, in collaboration with the franchise owner and consistent with guidance from the Outreach Team.
Collaborate with the Ellie Marketing Team to promote the clinic’s online visibility.
Organizational Leadership
Collaborate with the franchise owner and Corporate Team to implement all required policies and procedures.
Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with the franchise owner.
Manage day-to-day clinical operations to ensure clinic operational excellence.
Develop and oversee clinic protocols to ensure compliance with state and federal regulations.
Foster a positive and collaborative clinic culture.
Required Skills/Abilities:
Master’s Degree or higher in a mental health discipline.
Must be a Board Approved Supervisor
Independently licensed with a South Carolina-issued clinical practice license (e.g., LISW, LMFT, LPC, LP).
Strong leadership, problem-solving, and executive skill sets.
In-depth knowledge of state requirements regulating mental health practice.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Strong organizational skills and attention to detail.
Proficiency in human resource principles, practices, and procedures.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and changing environment.
Proficiency with Microsoft 365 applications.
Adept at learning and navigating Electronic Health Record (EHR) systems.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Mental Health Care
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