Messaging DNS engineer

Job Description:
5+ years experience managing an enterprise Exchange environment.

5+ years experience managing external DNS and Microsoft DNS in an enterprise.

Requirements:

· Ability and willingness to work in a 24*7*365 environment

· Excellent communication skills

· Ability to lead when required and provide guidance on project engagements

· Enterprise Exchange system engineering experience (Exchange 2019 / Exchange Online)

· Excellent troubleshooting and problem-solving skills

· Scripting experience: Powershell, Python, RESTful API

· Experience using a helpdesk or IT incident management software (Service Now)

· Excellent knowledge of DNS, Active Directory, Azure Active Directory

· Customer focused on timely issue resolution in a team oriented environment

· Ability to work both independently and as part of a team

· Strong critical thinking / problem-solving, and the ability to debug complex-cross systems problems, and document root cause including remediation.

· Experience in change and incident management

· Experience with testing and deployment of automation tools

· General knowledge of software development practices

· Understanding of IP networking and network architecture

· Experience in Microsoft Active Directory DNS and Sites and Services

· Experience managing cloud based DNS: Cloudflare and Route 53

· Scripting and automation based on Cloudflare API

· Knowledge of HTTP, TLS, and CDN standards and technology

· Working knowledge of Microsoft 365 suite of products and links to Exchange Online

· Working knowledge of MDM solutions (Intune)