Serves as a liaison between the business programs community and the IT organization to gather and develops business requirements and provide technical solutions to meet user needs
Communicates with business owners, vendor analysts, and testers as needed throughout the SDLC
Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
Assists in the business process redesign and documentation as needed for new technology.
Translates high level business requirements into detailed business requirements and functional specifications for the IT vendor and manages changes to such specifications. Educates the IT vendor on the direction of the business.
Documenting and analyzing agency business processes and recommending improvements.
Participating in the requirements management processes, including change control, version control, tracking and status reporting, and traceability.
Providing requirements interpretation and guidance to technical and test teams.
Proactively identifying risks, issues, and action items leading to possible solutions.
Other project-related duties.
Skills Needed
5+ years of experience in IT projects as a business/systems analyst or performing related duties, prefer government IT project experience
3+ years of experience in State/Commercial Medicaid Claims, Claims Payment Cycle, Waiver Programs, Provider Enrollment, and Reference
5+ years of experience gathering and documenting business rules, requirements, and processes
Excellent written and verbal communication skills
Ability to develop well-written Use Cases consumable by business and technical staff
Ability to gather business rules, requirements, and processes by interviewing business users and stakeholders and mining from documents, federal/state rules and regulations, etc.
Knowledge of formal business process documentation including best practices.
Understanding of business process modeling, including ability to utilize graphical process modeling tools
Ability to effectively and professionally communicate with staff at all levels including executive leadership, middle management, front-line supervisors, and front-line workers
Experience with MMIS (Medicaid Management Information System) operations or project/development
Commercial integrations with Medicaid or other Government operations
Knowledge of Federal Certification requirements and processes is preferable.
Project management
Familiar with Agile Software Methodology
Public Sector Government Experience
Attention to detail and strong problem-solving skills
Demonstrate strong ability to take initiative and ability to work with minimal to no guidance
Required Education
Bachelor's degree in a technical, business, or healthcare field or equivalent experience.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
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