1Rivet

Office Hospitality Associate (Floating)

1Rivet Washington, DC

Office Hospitality Associate

Provide support with cleaning high-touch areas (hourly), stocking supplies, conference room, kitchen, and work room services. Interacts with customers to ensure expectations are met.

Job Description:

  • Provide exceptional customer service to internal and external clients.
  • Support office services with daily duties such as mail center operations, conference room support, kitchen /pantry hospitality
  • Ability to understand customer goals & initiatives as well as anticipate needs.
  • Assist with mail / package sort & delivery to recipients. Shipping and receiving duties.
  • Support office moves via packing & moving of furniture and boxes.
  • Backfill coworkers during lunches & breaks
  • Offer suggestions for process improvements to operation’s procedures during account coverage
  • Assist with office supply & copier consumable (toner, staples, etc.) management
  • Perform daily inspection & touch point service of copier equipment.
  • Manage conference room setups & breakdowns – chairs, easels, assist with all tasks associated with events management, etc.
  • Assist with maintaining conference space.
  • Responsible for wiping down high-touch areas within an 8-hour workday.
  • Perform routine wipe downs of the conference room doors and space.
  • Responsible for wiping down kitchen areas such as refrigerator door handles, countertops and cabinet drawers, ice/water dispenser, etc.…
  • Wipe down copier/printer and paper/supply cabinet door handles and countertops
  • Assist with office moves, report furniture repairs and facilities related requests.


Job Requirements:

  • Able to work independently, flexible, and able to adapt within changing environment.
  • Proficient in Microsoft Suite and able to learn phone applications
  • Possesses strong customer service skills
  • Ability to understand customer concerns and anticipate customer needs
  • Able to lift to 50 lbs.


Qualifications:

  • Requires high school diploma
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Management and Manufacturing
  • Industries

    IT Services and IT Consulting

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