Operations Manager

Description:  Provide excellent service to all clients, support to our US and Israel team and boutiques, and run the operations in the US. 

Important Characteristics:  Computer savvy, attention to details, flexibility, ability to multi-task, travel is required 3-4 times per year for art shows

Computer Skills:  Microsoft Office (Excel, Word, Outlook) and ability to adapt to new software or system

Tasks:

-      Manage customer repairs, orders, and payments and uphold Yvel’s exceptional customer service.

-      Provide sales support at art shows, private presentations, and boutique and sell as needed.

-      Arrange domestics and international shipments of jewelry and resolve any customs issues. Follow up on all

shipments to customers for Yvel and Megemeria and update customers accordingly.

-      Quality control on all jewelry shipment to customers for Yvel or Megemeria.

-      Merchandise jewelry at boutique, art shows, and private presentations.

-      Manage daily boutique administrative operations and coordinate staff schedule.

-      Manage inventory for Yvel and Megemeria and transfers of all jewelry in the US.

-      Cover the boutique shifts as needed and provide sales service. Will be a keyholder and need to open and close

as needed. 

-      Manage account payables and receivables. Follow up on customers on monthly payment plans. Submit monthly

expense reports.

-      Coordinate all logistics to set up presentations in art shows such as Art Miami, SOFA, EXPO, Palm Beach Shows.

-      Work with contractors with boutique/booth constructions and dismantling. Arrange any necessities for

boutiques openings/closures like permits and installations.

-      Coordinate travel arrangements for US team.

-      Work closely with Israel corporate office.

-      Answer during working hours for Megemeria’s live chat support. 

-      Answer phones and direct inquiries and resolve issues as needed. 

-      Maintain boutique cleanliness and hygiene.

-      Miscellaneous marketing projects/administrative tasks.

-      Manage Insurance plans and all necessary license.