Optometric Assistant / Front Desk

Job Description

We are an optometry practice seeking a friendly, enthusiastic, and patient service-oriented individual to join our eye care team. Candidate must be reliable, dependable and detail oriented.

Job Description: The position of optometric assistant supports eye care delivery by answering the phone, making appointments, billing patients and insurances, ordering contact lenses and glasses, assisting the doctor when needed, etc.

Optometric Assistant Job Duties:

• Ensures a smooth flow of patients throughout the office.
• Answers and screens phone calls as well as assists in appointment scheduling
• Optimizes patients' satisfaction, provider time, and exam room utilization by efficiently pre-testing patients.
• Verifies vision insurance as well as billing and filing.
• Assists patient in optical with frame and lens selection.
• Prepares patients for examination by performing preliminary tests; performing auto refraction, tonometry, visual fields, and retinal images; reporting patient history summary.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by accurately recording and retrieving patient records.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; keeping patient information confidential.
• Submits orders for contact lenses and glasses as well as verifies orders when they arrive.
• Counsels patients by instructing on use and care of contact lenses.
• Returns patient phone calls and informs patients when orders have arrived.
• Maintains necessary interactions with sales representatives to facilitate the implementation of new products.
• Contributes to team effort by accomplishing related results as needed.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Serves and protects the optometry practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
  
  

Skills: Multi-tasking, Flexibility, Verbal Communication, Time Management, Organization, Attention to Detail, Electronic Medical Records, Professionalism, Customer Focus, Medical Teamwork, Professionalism

Qualifications:

• High School Diploma (GED)
• Ability to pass a background check
• Proficiency with computers
• Excellent verbal and written communication skills
• Ability to multitask with attention to detail in a fast-paced environment
  
  

Additional information:

• Our office will provide on-site training for the ideal candidate as well as continuing education. We are looking for someone who wants a career...not just a job!
• We are closed Saturday and Sunday.
• Candidate must successfully pass a criminal background check.
  
  

Company Description

Cavett Eye Care is dedicated to serving its patients with the utmost quality, care, and sincerity. We strive to be at the forefront of our profession, and take pride in offering only the best lenses, glasses, and technology. We offer paid training and continuing education as well as paid time off to our employees. We encourage our assistants to become certified paraoptometrics, and offer the training and paid examinations to obtain this certification. We pride ourselves in having a pleasant and professional practice for our patients as well as our staff.

Cavett Eye Care is dedicated to serving its patients with the utmost quality, care, and sincerity. We strive to be at the forefront of our profession, and take pride in offering only the best lenses, glasses, and technology. We offer paid training and continuing education as well as paid time off to our employees. We encourage our assistants to become certified paraoptometrics, and offer the training and paid examinations to obtain this certification. We pride ourselves in having a pleasant and professional practice for our patients as well as our staff.