Process Improvement Consultant

Responsibilities

Kforce has a client in Boston, MA that is seeking a Process Improvement Consultant. Summary: The Process Innovation Consultant plays an important role in identifying, developing and implementing innovative HR processes to enhance efficiency, streamline operations and drive sustainable growth. This person will be collaborating with cross-functional teams to assess current workflows, identify bottlenecks, and design and implement cutting-edge solutions and processes that have the employee experience at the core. Responsibilities:

• Lead the development and governance of the HR Process Framework
• Proactively identify opportunities to enhance HR processes to improve efficiency and streamline operations
• Lead the development of innovative solutions and processes that address identified bottlenecks and challenges within HR processes/workflows
• Work closely with cross functional/regional teams to assess current processes/workflows, gather input and develop solutions that address issues/concerns
• Ensure that process innovations prioritize the employee experience, fostering engagement, satisfaction and productivity
• Design and implement cutting-edge solutions and processes, leveraging best practices, where possible at a global scale with limited regional adoption (except where legally required)
• Collaborate with Change Enablement Team to customer-test new processes and ensure smooth implementation through training and education change enablement interventions
• Drive activities that focus on continuous improvement within HR by regularly assessing processes, gathering feedback and making adjustments as needed to optimize efficiency and effectiveness at a Global level where possible
• Utilize data and analytics to inform decision making and measure the impact of process innovations on key performance metrics
• Provide training and education on new or change processes as part of Business Unit adoption plans
  
  

Requirements

• Expertise in process improvement methodologies such as Lean Six Sigma, Agile or Kaizen to effectively identify, analyze and implement process enhancements
• Strong innovative thinker to identify creative solutions to complex problems and drive continuous improvement within HR processes
• Ability to collaborate effectively with cross-functional teams and stakeholders to gather insights, inputs, assess workflows, and develop solutions that meet the needs of the different and various stakeholders
• Experience in change management principles and practices to effectively manage resistance to change, gain buy-in from stakeholders and ensure successful adoption of new processes as part of Business Unit adoption plans
• Strong analytical skills to analyze data and metrics, identify trends and patterns, and measure the impact of process improvements on key performance indicators
• Excellent communication skills with the ability to convey complex ideas and concepts to stakeholders in a clear and simple manner and to facilitate knowledge sharing and training initiatives
• Understanding of the importance of the employee experience and ability to identify process improvements that enhance employee engagement, satisfaction and productivity
• Growth mindset, open to new ways of working and experience of bringing teams/groups together
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.