Product Director, Multilingual Content Generation

About Smartcat

Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise.

Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library.

More than 1,000 global companies including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world.

Smartcat's vision is to realise a world where there is equal access to innovations and ideas.

Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It's well-funded and capital efficient, providing a unique combination of a hyper-growth environment with downside protection and the ability to think and plan long-term.

Mission

Smartcat positions itself as the central hub for managing your enterprise's multilingual content, seamlessly integrating diverse content assets. Our AI acts as a dynamic facilitator in this process, streamlining content creation and translation. It intelligently leverages existing materials to generate and adapt content across various languages. This approach not only fosters consistency within teams but also significantly saves time, establishing Smartcat as a vital tool for global content management in any language.

Your mission will be to develop a suite of 0->1 products, targeting the specific needs of enterprise users, built upon the existing Smartcat platform. Your journey will begin with consulting our global enterprise customers, identifying their challenges and requirements in the content creation process for global markets. The goal is to find a product-market fit for specific use cases and to build these solutions iteratively. Your success will lead to an accelerated deal cycle for new customers and increased usage of Smartcat among our existing customer base. This, in turn, will further reinforce Smartcat's position as the go-to language AI platform for global enterprises.

In this role you will:

Within 3 months:

• Identify 2-3 specific use cases (Jobs-To-Be-Done) based on in-depth interviews with existing enterprise customers
• Find champions on the customers' side to run a pilot to solve the identified JTBDs
• Define hypotheses and metrics to measure success in pilots for chosen JTBDs
  
  

Within 6 months:

• Build and launch an MVP product and run successful pilots with the selected enterprises
• Set up analytics tools to collect data in order to measure the results of the pilot to validate on invalidate hypotheses
  
  

Within 9 months:

• Achieve accelerated usage of Smartcat (as measured by Smartwords consumption) by selected enterprises
• Help sales leadership to adjust their playbooks to include new products and see new open deals driven by that
• Adjust our existing product strategy based on the early users feedback
• Work with VP of Marketing to adjust GTM strategy to incorporate new JTBDs
• Iterate and keep improving the new product to boost acquisition and expansion
  
  

Requirements

• Outstanding achievement as a product manager for B2B SaaS, or marketplace platforms focusing on product-led growth
• Proven 0->1 experience of getting from an idea stage to finding a Product-Market fit
• Savvy with hypothesis-driven approach
• Knowledge of the modern state of ML and AI is a strong plus
• At least five years of experience working as a product manager, managing product teams directly. Founders of B2B startups are also very welcome to apply
• You enjoy speaking with customers, and conducting qualitative discovery interviews
• Ability to deeply understand the Smartcat product strategy and the platform's functionality
• Your written and spoken communication in English is clear and concise
• Exceptional communication skills in interacting with colleagues, customers, and partners
• Growth-oriented mindset
• Aggressive drive for growth and a high tolerance for uncertainty and risk
• Exceptional commitment to evidence- and data-informed decision-making
• Integrity, full commitment, and a strong sense of ownership
• Readiness to work in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through
• Openness to feedback and alternative opinions and ideas
• Comfortable working with remote teams across time zones
• Easy-going personality, high tolerance to cultural differences
  
  

Why joining Smartcat might be your best move so far

• Innovating the $50 Billion industry Smartcat's innovative business model taps into this $50B language translation industry with a platform allowing enterprise end users to stop using traditional outsourcing and enjoy easy-to-use AI-powered SaaS that delivers immediate high-quality results at a fraction of the cost.
• High-impact role enabling innovation and inclusion in organisations You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide.
• Fully remote team of high-performers We are a global team of 200+ enthusiastic people. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, the Bay Area, London, Lisbon, Belgrade, and Yerevan. We strive to grow ambitiously, but we also preserve our high performance, engagement, and open feedback culture. As diverse as we are, we love working and having fun together, and we're sure you'll love working with us too. Check out our Culture Code to learn why we love being Smartcaters.
• Join the rocketship to scale-up 10x and beyond together We are looking for someone who will become a part of the team and play a critical role in the most exciting part of our journey from a post-Series B startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn't for the faint of heart. We are growing 150% YoY thanks to the strong product-market fit and the culture of high sense of urgency.
• Celebrating diversity We welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.