Everise is a leading customer experience firm specializing in healthcare, travel, technology, and financial services. We solve customer problems on behalf of some of the world's largest brands, delivering happiness to millions of customers worldwide. We welcome people of different backgrounds, experiences, abilities, and perspectives, and are committed to inclusion and diversity.
Role Description:
Answering inbound calls for basic and routine customer service inquiries which may include: Regular payments and payment plan changes, proof of insurance, password reset and customer ID
Promoting products and services
Explaining coverage and insurance terms clearly for existing customers
Qualifications:
Licensed for Property & Casualty in your current state of residence
Dedicated area to work from in your home
Ability to identify customer needs and clearly articulate products and services
Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
Meet all attendance and dependability requirements
Highly developed sense of integrity and commitment to customer satisfaction
Ability to pass a drug screen and background check
Minimum of 6 months experience in a customer facing work environment where you are developing and/or closing sales
High school diploma or GED is required
Authorized to work in the United States
Employment type
Full-time
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