Psych
Global Pharma Tek
Franklin, TN
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Job Title: Patient Representative Psych
Location : Franklin, TN 37067
Duration : 16 weeks
Shift : Day Shift 08:00 Am to 04:30 Pm
Duties
Location : Franklin, TN 37067
Duration : 16 weeks
Shift : Day Shift 08:00 Am to 04:30 Pm
Duties
- Greeting and directing patients to examination rooms.
- Scheduling patient appointments and making reminder calls.
- Informing patients about delays and waiting times.
- Obtaining patients’ addresses, contact details, insurance information, and medical histories.
- Updating and verifying patient information at every visit.
- Assisting patients in filling out patient history forms, consent forms, and payment contract forms, when necessary.
- Receiving and processing cash and credit card payments for medical services rendered.
- Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.
- Answering, investigating, and/or directing patient inquiries or complaints to the appropriate medical staff member.
- Following up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
- Performing administrative and clerical duties, such as filing paperwork, when necessary.
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Seniority level
Entry level -
Employment type
Contract -
Job function
Other -
Industries
Hospitals and Health Care
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