Quality Systems Engineer

Resource Label Group, LLC is a leading full-service provider of label and packaging solutions with a diverse product offering which includes pressure sensitive labels, shrink sleeves, RFID/NFC technology, sustainable product solutions, scent activation technology, pharmaceutical packaging and fulfillment services. Resource Label provides products and services for the food, beverage, chemical, household products, personal care, nutraceutical, pharmaceutical, medical device, and technology industries. With locations across the U.S. and Canada, Resource Label Group provides national leadership and scale to deliver capabilities, technologies, systems, and creative solutions that customers require.

We are currently seeking a highly motivated and experienced Quality Systems Engineer to lead our commitment to quality, operational efficiency, and excellence at our facilities located in the Chicago, IL area. As the QS Engineer, you will be responsible for assisting in the development of the Resource Label Group quality management system and the implementation and maintenance of the quality management system at the Chicago locations. This person will play a key role in fostering a culture of quality, efficiency, and continuous improvement at the facilities. The position will initially focus on the sites in the Chicago, IL area and expand into a regional role.

This position will be on-site in Des Plaines, IL and reports to the Manager, Quality Systems.

Responsibilities:

• Assist the team in the development, implementation, and management of the site and company Quality Management System (QMS) that aligns with industry standards and organizational objectives.
• Facilitate quality and continuous improvement initiatives to enhance operational efficiency, customer satisfaction, and overall performance.
• Lead quality efforts at the plant to ensure that our products consistently meet or exceed defined quality standards and customer expectations.
• Collaborate with cross-functional teams to identify and implement quality improvements, drive process optimization, and achieve cost-effectiveness.
• Lead root cause analysis and corrective action processes to ensure timely resolution and closure of Corrective and Preventive Action (CAPA) plans.
• Manage documentation and records related to the QMS, including procedures, work instructions, and quality manuals.
• Represent the facility in dealings with external stakeholders related to quality and continuous improvement.
• Conduct regular internal audits and assessments to evaluate the effectiveness of the QMS and processes, identifying areas for improvement.
• Analyze quality performance data and metrics to identify trends, develop insights, and drive data-driven decision-making.
• Establish and monitor key performance indicators (KPIs) to track the effectiveness and efficiency of quality processes and continuous improvement initiatives.
• Ensure the site adheres to local regulations and industry standards relevant to our operations in printing and packaging.
• Provide training and mentorship to employees to enhance their understanding of quality principles, practices, and methodologies.
• Oversee supplier quality management, including supplier evaluations and audits, to ensure the quality of incoming materials and components.

Qualifications:

• Bachelor's degree in a related field (e.g., Quality Management, Engineering, Business Administration)
• Minimum of 5+ years of experience in quality management, ideally within the printing and packaging industries, with a proven track record of improving quality standards and processes.
• Expertise in ISO 9001 (Quality Management Systems) and ISO 15378 (Primary Packaging Materials for Medicinal Products) standards.
• Familiarity with Food Packaging standards - including SQF standards.
• Expertise with FSC, SFI and PEFC environmental certifications and system maintenance.
• Prior experience managing direct reports and leading teams to drive quality improvements and standardization efforts.
• Understanding of pharmaceutical industry regulations, including cGMP, FDA, and international quality standards.
• Strong analytical skills with the ability to analyze data, identify trends, and implement effective solutions.
• Excellent communication and interpersonal skills to lead and collaborate with cross-functional teams, direct reports, and stakeholders.
• Proficiency in quality management systems, data analysis tools, and software applications.
• Relevant certifications such as Certified Quality Manager (CQM) or Certified Quality Engineer (CQE) are advantageous.
• Lean Six Sigma certification is a plus.

Why work with us? Take a look at all we have to offer!

• Paid Time Off and Paid Holidays
• Comprehensive and Competitive Medical, Dental and Vision coverage
• Company Paid Short-Term Disability Insurance and Life Insurance
• Additional Benefits – Long-Term Disability, Supplemental Life, Accident and Critical Illness Coverage Plans
• Excellent 401(k) retirement plan with generous company contribution
• We pride ourselves in investing in our employees by offering onsite training and the ability to have unlimited growth potential within our organization
• We believe in rewarding our employees with performance-based salary increases

Check out this video to learn more about us! https://vimeo.com/553408937/659ab4290f