Resolutions (Claims) and Legal Department Coordinator

UE provides liability insurance and risk management services to about 1,600 members representing K-12 schools, colleges, and universities throughout the United States. With over 35 years serving education, we bring deep expertise to our members and focus on delivering an experience that leaves them feeling confident that we understand their needs and offer insights and solutions suited for their unique challenges. These sentiments are echoed in our culture, where we believe that building on and embracing our unique differences and perspectives enables us to better serve our members and fulfill UE's mission.

Overview:

Do you have an inquisitive nature and enjoy investigation, organization and finding ways to improve operations? Are you skilled at crafting clear communications which promote understanding? Are you self-driven, results-oriented and able to juggle multiple priorities? United Educators seeks to fill a newly-established role for a Resolutions Department Coordinator. The successful candidate will coordinate department functions, operation and events. Provide general organizational support to ensure effective operation of the department.

Major Duties and Responsibilities:

• Plan, schedule and coordinate all Department meetings including collecting agenda topics, creating and distributing meeting materials, etc.
• Schedule member calls including creation and distribution of meeting materials
• Capture and distribute minutes for all department meetings
• Coordinate department conference registrations and professional memberships
• Plan for and schedule employee celebrations and team events
• Manage new user onboarding, department organizational charts and seating arrangements
• Assist in gathering information to respond to requests from Accounting or outside auditors
• Coordinate the reception of Department visitors (e.g. greeting at entrance, guiding to designated meeting locations, etc.)
• Prepare and distribute periodic reports of department metrics, productivity reporting and related workforce tracking.
• Provide general customer support
• Create, proofread, edit and distribute department communications
• Identify opportunities to improve coordination across teams
• Assist Director, Resolution Operations and Administration with new hire orientation and training.
• Manage Resolution Department contacts in Salesforce
• Conduct claim research activities as assigned
• Coordinate and lead special projects as needed
  
  

Minimum Requirements:

• Associate degree or higher
• 3-5 years of experience as a Department Administrator or Office Manager or similar role
• Advanced expertise with Microsoft Office Suite (Word, Excel, and PowerPoint)
• Strong comfort with technology and software applications
• Meticulous attention to detail
• Ability to prioritize, manage multiple projects and responsibilities, and meet deadlines
• Demonstrated ability to understand moderately complex documents relating to insurance, litigation, regulations, etc.
• Excellent written and verbal communication skills
• Must be organized, and able to complete projects with limited supervision
  
  

Benefits:

• Competitive compensation and benefits package for full-time employees
• Hybrid schedule - employees work in our office 2-3 days per week
• Work-life balance - like the service we provide to our members, we want our employees to feel assured, cared for, and enlightened
• Inclusive and supportive culture that embraces diverse ideas and opinions
• Monthly lunches and various social events throughout the year