Sales Administrative Assistant

Spyderco, Inc., a conservative, established and growing manufacturing company committed to superior sporting, tactical and culinary knives and accessories, is looking for an Executive Assistant to join our Research and Development team. Join our crew at Spyderco, recognized by the Denver Post and Outside Magazine as one of the best companies to work for in the area. Our Golden, CO location allows for easy commutes and excellent leisure time activities.

We are looking for a Sales Administrative Assistant with a strong emphasis on attention to detail, who enjoys collaborating with a team, and will provide a superior level of customer service. Must be self-driven with a positiveattitude. This in-office position will work directly with our internal B2B Sales Team to support and assist in all aspects of office administration and customer service, while taking the lead role in managing and maintaining various customer sales support functions. This addition to our small Sales Team should share our strong work ethic and level of self-motivation to help with the variety of tasks in the department.

Compensation: $50,000 annually

Hours: 7:30-4:30 pm in office

Responsibilities include and are not limited to the following:

• Manage, maintain, and process all EDI customer processes, orders and requirements through internal ERP and third-party integrations.
• Assist & support Sales Representatives with strong internal communication, research, reporting and documentation as requested.
• General order entry, backorder review, order reconciliation, reporting & return authorization processing for domestic and international accounts.
• Process and review new account inquiries, applications through to account setup.
• Receive and prepare customer correspondence via email and phone calls.
• Assist in maintaining and processing documents, contracts, and orders for Collector/Premier and Exclusive programs.
• Assist in review and communication regarding vendor agreements, government documents and general account contracts.
• Assist in Maintaining, and Reporting on MAP (Manufacturer’s Allowed Advertised Pricing Policy) and Authorized Reseller Policy.
• Oversee and manage occasional special projects as needed: annual price sheets, special mailings, etc.
• Maintain catalog and product data spreadsheets specific to customer and/or project needs.
• Take meeting minutes, prepare communications, and work as liaison with other departments.
• Provide backup to other assistants and sales team members as needed.
• Daily monitoring of multiple email accounts, assist with reception phone coverage.
  
  
  

Requirements:

• High school diploma or equivalent.
• Previous Administrative/Clerical Support/Customer Service experience.
• Advance skills in Microsoft Office.
• Smartsheet experience is a plus.
• NetSuite experience is a plus.
• Excellent critical thinking skills with high diligence.
• Ability to manage multiple projects in addition to daily responsibilities.
• Ability to work effectively with multiple seniority levels and personalities.
• Professional presentation with excellent verbal and written communication skills.
• Knife knowledge is a plus.
  
  
  

Spyderco offers a comprehensive benefits package with Medical, Dental, Vision, Life, Long Term Disability, and other optional coverages for you and your family with a significant portion covered by Spyderco. Eligibility begins the first of the month following 60 days. We also offer 401K benefits with company match, a generous PTO Program, and annual paid Holidays.

Come find your opportunity to join the Spyderco Team and enjoy our excellent location, fun, family friendly atmosphere along with perks like free Costco membership, fitness reimbursement, employee purchase discounts, and more!

For more information about Spyderco products, please visit www.spyderco.com

To apply, please visit our careers page: https://www.spyderco.com/contact/careers/

Please, no phone calls.