Sales Development Representative (SDR) Manager

Our fast-growing startup is looking for a skilled, self-motivated, high-energy sales professional to lead and develop our Sales Development Representative (SDR) team. As an SDR Manager at ChurnZero, you will play a critical role in driving demand for our Customer Success Platform solution. This is a unique opportunity to manage and mentor a team of SDRs, helping them to articulate the unique value of our platform and grow their careers within our organization.

Details

Job Title: Sales Development Representative

Classification: Exempt

Reports to: Chief Sales Officer

Location: Washington, DC (hybrid schedule - in office 2 days a week)

Target Salary Range: $90,000 to $100,000 annual base salary plus $50-60k variable

Responsibilities

• Combine knowledge of industry best practices: An openness to try new things (including Gen Ai ??) to ensure that we’re always learning and maximizing team output
• Team Leadership and Motivation: Lead a high-velocity Sales Development team, motivating, coaching, and inspiring team members to achieve and exceed performance metrics and revenue quotas.
• Recruitment and Development: Assist in recruiting, onboarding, and providing ongoing training and mentorship to SDRs, ensuring their growth and development within the sales organization.
• Pipeline and Performance Management: Optimize team members' pipelines, manage productivity, and conduct regular performance reviews to ensure the team meets established goals and standards.
• Sales Planning and Collaboration: Formulate and execute on monthly and quarterly sales plans, and collaborate with sales reps and managers to ensure seamless demo handoff and follow-up.
• Process Improvement and Best Practices: Recommend and implement systems to improve team efficiency, combining industry best practices with innovative approaches to maximize team output.
• Client Engagement and Feedback: Assist the SDR team with client meetings, presentations, and providing feedback on sales and personal development to enhance team effectiveness.
• Other Duties: Please note that this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.
  
  

Qualifications

• Experience: 2+ years of successful sales management experience in an enterprise environment, preferably in the technology field.
• Leadership Skills: Proven track record of building, growing, and managing a highly prolific sales team. Willingness to "get in the trenches", roll up your sleeves and show the team how to do the work
• Customer Focus: Demonstrated commitment to identifying and responding to customer needs in a timely and efficient manner.
• Innovative Thinking: Embraces and champions new ideas and encourages others to do likewise.
• Organizational Commitment: Demonstrates loyalty and appreciation for the organization, ensuring the needs of both employees and the organization are met.
• Communication Skills: Excellent verbal and written communication skills.
• Education: Bachelor’s degree preferred.
• Positivity and Mentorship: Positivity and desire to uplift and share knowledge with those around you, with mentorship and coaching experience/methodology.
• Technical Proficiency: Skilled in using CRM and sales enablement tools, including Salesforce, Outreach, 6sense, LinkedIn, and Zoominfo.
  
  

About ChurnZero

ChurnZero helps subscription businesses fight customer churn. Our software solutions allow businesses to understand how their customers use their product, asses their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. ChurnZero is backed by the leading angels and venture capital firms Baird Capital, Grotech Ventures, and Middleland Capital.