Salesforce Data Analyst (Part-Time)

At Guiding Eyes for the Blind, we are passionate about connecting exceptional dogs with individuals for greater independence. Guiding Eyes for the Blind is dedicated to creating and supporting life-changing connections between people and dogs.

At our facilities we breed, raise, and train exceptional dogs. Then we connect them to people who are seeking increased freedom and independence, so that together, they can experience all kinds of life adventures. Do you want to play a role in that adventure?

As the Salesforce Data Analyst, you will provide support to the Development Team to facilitate the management of Salesforce and Digital interface as it relates to Direct Response and will work closely with IT to troubleshoot technical issues.

This role will be responsible for understanding Salesforce Direct Response Source Codes, campaign record types, mailing packages, back-end premium data structure and processing requirements. In addition, the role will create and run reports in Salesforce, create campaigns, monitor automated data processing jobs and act as the point person for Development vendors in all Direct Response fundraising functions related to file transfers. This role is part technical, part administrator, part Salesforce analyst and 100% dedicated to our mission.

The Role

• This position is approximately 20 hours per week ** This position has geographic flexibility and can be performed remotely. **
• Understand Salesforce Direct Response source code, campaign record types, mailing packages, back-end premium data structure and processing requirement.
• Create fiscal year development Campaigns and send fulfillment vendor new campaign source codes.
• Validate and process source code updates, process/post mailed to, NCOA; Donor Ambassador Program (DA) Interactions/Bio updates.
• Understand all Informatica jobs from a process and data integrity standpoint; monitor email for status of jobs, troubleshoot any issues with IT.
• Maintain Luminate data sync reports, run weekly reports and data sync back to Luminate.
• Understand fields and report types specific to Vendor File transfers. Maintain/create all vendor reports (Moore, DMP, DataAxle) and processing instructions. Point person for all vendor interfaces.
• Provide DMP batch removal support upon request.
• Understand and maintain Merged Contact Details and Merged Contact Reference objects/processing in Salesforce.
• Run daily clouding filters and merge duplicates with appropriate merge rules. Create/refine filters. Merge related Luminate records when necessary.
• Point person for Development Salesforce reports/questions.
• Perform other duties as assigned.
  
  

Qualifications You Will Need

• Bachelor's Degree in Information Technology, Data Science, Business Analytics or related field required.
• Minimum of three (3) years’ experience in a Salesforce role working in a fundraising environment.
• Knowledge of Salesforce Non-Profit Starter Pack and Direct Response marketing.
• Proven experience with creating Salesforce Campaigns, Opportunities, Accounts, Contacts, and run/edit reports.
• Knowledge of the use of Cloudingo to merge Accounts and Contacts.
• Knowledge of declarative lookup rollup summaries a plus.
• Familiarity with Luminate.
• Keen interest in data integrity and business unit data.
• Exceptional interpersonal and communication skills.
• A high level of discretion and attention to detail.
• Analytical thinker with superior problem-solving and organizational skills.
• Self-starter with the demonstrated ability to complete tasks with minimal supervision.
• Demonstrated ability to manage multiple workflows, prioritize accordingly and adapt quickly to changing priorities.
• Must be comfortable around large, active dogs.
  
  

The above job description is intended to be a general description of the requirements and duties of this assignment; it is one of inclusion, not exclusion. Guiding Eyes reserves the right to change, amend, add, delete, and otherwise assign any and all duties, responsibilities and position title as it deems necessary to meet the needs of its business. Any Guiding Eyes employee must be willing to perform tasks not specified within their job description, so long as those tasks are in the best interests of Guiding Eyes and are tasks which the individual is capable of performing.

Salary Range: $50.00 to $60.00 per hour ($52k - $62,400 annually)

EQUAL OPPORTUNITY EMPLOYER M/F, D/V

Must be authorized to work in the United States.