Senior Billing Specialist

Senior Billing Specialist

The Senior Billing Specialist supports advanced billing activities for specific teams and their leaders. This role involves processing client invoices, monitoring unbilled inventory, and proactively supporting clients and team members.

Responsibilities:

• Setup clients and projects according to client and leader preferences, including e-billing codes, project IDs, budgets, and alternative fee arrangements.
• Review and ensure compliance with client billing guidelines, processing invoices accurately.
• Update billing protocols for clients and leaders as necessary.
• Prepare and revise billing drafts, finalize and post invoices in financial software.
• Ensure successful e-bill submissions, resolving rejection issues, and monitoring status.
• Maintain communication with clients’ financial teams to expedite invoice processing and troubleshoot issues.
• Respond to client inquiries and escalate issues when needed.
• Monitor work in progress, aged accounts receivable, and unallocated items, proactively communicating with leaders.
• Collaborate with team members and administrative departments to provide excellent customer service.
• Recommend solutions to reduce inefficiencies and ensure compliance with company policies.
• Collaborate with billing and collection team and other finance personnel to achieve company goals.
• Undertake ad hoc projects and prepare reports as requested.
• Provide coverage during team member absences.
• Perform other billing and collection responsibilities as assigned.

Qualifications:

• Bachelor’s degree or equivalent experience in Accounting or Business.
• 5+ years’ experience in a billing department or comparable industry.
• Proficiency in financial software; experience with additional billing tools is a plus.
• Proficiency in MS Outlook, Word, Excel, and PowerPoint.
• Strong written and verbal communication skills.
• Ability to work independently and with a large team, meet deadlines, and pay attention to detail.