Akron Children's Hospital

Senior Director Information Services

Full Time

40 Hours/Week

Monday - Friday, 8:00am - 5:00pm

Hybrid, Onsite 3 days/week

Summary

The Sr. Director of the IS Division reports directly to the CIO providing strategic and operational leadership and will lead a team of Information Technology professional. Sr. Director will oversee Service Desk, Desktop, Telecommunication, Telephone Operators and Asset Managment.. The Sr. Director is responsible for managing the day-to-day operation of Information services division, managing IT budget, projects and IT services and contracts. The Sr. Director IS Division partners with leadership throughout the organization to constantly promote and develop an IT culture in support of the Hospital Mission, Vision and Values.

Duties And Responsibilities

  • Lead IT strategic and operational planning by fostering innovation, setting priorities among IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the hospital.
  • Develop and implement strategic and operational plans to assure Information Services meets the needs of the hospital now and in the future
  • Assure software solutions, devices and procedures comply with organizational, cybersecurity and regulatory requirements
  • Partner with leadership across the organization to enhance and optimize the current IS structure, software applications and services
  • Maintain working knowledge of leading IT solutions and methodologies to assess organizational needs, guide evaluation of new software and technology, negotiate contracts and achieve favorable pricing.
  • Directs, plans, supervises, reviews, and evaluates the activities of Information technology department, analyzing workflow, establishing priorities, developing standards, and setting deadlines.
  • Develop, manage, and monitor budgets and staffing to assure financially responsible delivery of IS/IT solutions
  • Meets with representatives of manufacturers, vendors, professional and business organizations to solicit cooperation and resolve problems
  • Build an effective team of leaders by providing guidance and coaching to subordinate managers
  • Other duties as required.

Other Information

Technical Expertise

  • Proven Leadership experience and capability in a variety of areas in IS/IT (applications, infrastructure, project management, customer service etc.)
  • Experience negotiating and evaluating legal contracts with vendors, contractors and others is required
  • Experience in developing strategies and plans
  • Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
  • Flexible, open-minded, and tolerant with the motivation to effectively resolve and prioritize complex ethical, strategic, and operational problems.
  • Excellent interpersonal, communication and time management skills required.
  • Systems thinker who can organize and lead to consistently deliver on time and within budget.
  • An analytical mind capable for “out-of-the-box” thinking to solve problems
  • Ability to manage silos, confront issues and work toward to collaborative solutions.
  • Understanding of major trends in healthcare.
  • Consistently and independently maintains working knowledge of leading IT solutions and methodologies.
  • Positive and can embrace the ambiguity inherent with the position.
  • Outstanding organization and leadership abilities

Education And Experience

  • Education: Bachelor’s degree required. Master’s degree preferred
  • Years of experience: Minimum of ten (10) years’ experience in Information Services/Information Technology field
  • Years of experience supervising: Minimum of ten (10) years’ experience in a management role
  • Certification: Hold certification specific to industry (i.e. PMP, CPHIMSS,)

Full Time

FTE: 1.000000
  • Seniority level

    Director
  • Employment type

    Full-time
  • Job function

    Information Technology
  • Industries

    Hospitals and Health Care

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