Senior Product Manager

About MasterControl:

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com.

Summary

The Senior Product Manager serves a critical role in researching, developing, marketing and managing MasterControl products for the Medical Device, Pharmaceutical, Biotech and Life Sciences industries. This role requires a relatively rare combination of experience with product management and quality management or manufacturing systems for these highly regulated companies, plus the ability to apply that experience to building a solution that bridges the gap between performance and quality by digitizing production. This role will focus specifically on the development of MasterControl's Manufacturing Excellence product.

Responsibilities

• Represent our customers and the challenges they face. Help define the best-in-class solutions that fit our customers' needs and be the undisputed expert on customer voice.
• Work effectively in multidisciplinary teams with engineering managers, developers, architects, designers, etc. to collaborate, negotiate, build productive relationships and foster a positive team culture
• Ensure MasterControl products are compliant with applicable customer regulatory requirements.
• Partner with engineering teams to define scope and drive customer value
• Partner with internal services team, outside vendors, and customers to manage Integration Roadmap and provide robust enterprise integration capabilities to clients
• Enable the sales process (sales strategy, demo highlights, etc.)
• Regularly interact with customers (research, feedback on specs, early demonstrations, beta, etc.) and extract feedback to drive product decisions and keep a pulse on what customers want
• Assist marketing (draft messaging for collateral, create initial presentations, attend events)
• Identify Product Strategy (pricing, licensing, packaging, benefits, etc.)
• Assist sales (demonstrate the vision, participate on sales calls, etc.)
• Achieve product success, including revenue and reference targets
• Non-negotiable - Use your excellent sense of humor, personality, and skills effectively to make MasterControl #TheBestTeamOnThePlanet! (More on that below...)