Senior Sales Operations Analyst

We're looking for a Senior Sales Operations Analyst This role is Remote

Senior Sales Operations Analyst – United States

We are searching for a dynamic, smart, innovative team player that is highly motivated to help us continue the rapid growth of our global organization. The right candidate will be excited by the opportunity to help a world-class SAAS organization continue to scale to 2B and beyond by helping institute policies, technology and process to streamline our global operations and maintain our customer data. If challenges excite you, if a fast moving, rapidly evolving company and market motivates you, then this is a role you can’t let pass you by. Come make an impact, institute change and have a great time working with smart, cool, dependable and visionary people!

In this role you will…

• Support the Americas Sales Organization
• Utilize Expert level Salesforce.com CRM administration skills including data loader, daily support for users and business stakeholders, troubleshooting system and user issues, issues with data flow to BI, writing requirements, working with IT on changes, and UAT testing of solutions.
• Drive forecast accuracy by creating and maintaining reporting and dashboards to surface issues with data compliance in salesforce.com CRM.
• Report creation for users, leaders, analytics, data quality, and ad hoc queries.
• Manage SFDC data imports and updates for Americas.
• Analyze sales process pain points, and work with Sales Ops leadership to develop long-term solutions.
• Assist in the creation and roll-out of strategic programs to drive efficiency & “unlock easy” for our Sales team, including requirements gathering, functionality research, planning, and implementation support as required.
• Drive opportunity data management controls, processes, and data quality.
• Lead/collaborate in identifying opportunities for process automation and optimization, with a focus on scalability and growth.
• Resolve Sales Support tickets for Sales Users around account, opportunity, and process management.
• Support annual business planning process – manage territory planning for Direct Sales.
• Support ongoing realignment of Customers and Prospects and related Territory Management via data assignments in salesforce.com CRM.
• Be an advocate of the field and champion an “easy to do business with” approach; drive continuous improvement on all related sales processes, documents, and tools to ensure ongoing standardization and simplification of the Sales process.
• Work cross functionally with Marketing, Sales, IT, and Finance in support of all the processes, projects and activities that impact data quality and process optimization.
• Build and maintain key documentation regarding our policies, sales processes, and requirements.
• Mentor & train junior team members.
• Monitor system adoption and data compliance and governance.
  
  

You’ve Got What It Takes If You Have…

• Bachelor's Degree or equivalent work experience
• Minimum of 5 years’ experience in a global sales or sales operations environment
• Prior experience supporting teams located regionally and/or globally, highly desirable.
• Minimum of 5 years’ experience in Salesforce.com
• Understands Salesforce’s API language, field/object relationships, and Field Level Securities/Permissions Sets
• Familiarity with Enterprise software, Cloud, and Services Sales.
• Ability to independently multi-task, efficiently prioritize tasks, make recommendations and decisions, and drive projects to completion.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Consideration for privacy and security obligations
• Advanced MS Excel skills
• Fluent English
  
  

You will have an extra dose of awesome if you …

• Proficiency/Expert with Validity or similar software for data management
• Experience within a 500MM-1B revenue organization.
• Analytical and detail orientated with a drive for results.
• Open and collaborative, works as a team with professionalism.
• Disciplined – able to prioritize and work with rigor to high standards; able to follow process and produce quality deliverables.
• Mastery of organizational and project management techniques.
• Ability to work independently with a high degree of accountability.
• Exceptional communication capabilities, written and oral.
• Proven ability to work in a fluid environment.
• Unquestionable ethics, integrity and business judgment.
  
  

Total Rewards

At Cornerstone, our transparent total rewards program is based on three core tenets: equitable pay, market dynamic research, and skill-based appraisal.

The base salary range for this position is: $76900 - $123000 USD

In addition to competitive base pay, the compensation package for this role may include other incentives like bonus or commission, along with a generous benefits package. Additional base pay may be available if you reside in a high-cost metro area (New York City or San Francisco Bay Area).

This range reflects the minimum and maximum salary for this position. Where an individual’s pay falls within the range is determined by factors including, but not limited to, job-related skills, experience, and relevant education or training.

Our Culture

Our mission is to empower people, businesses and communities. A culture created less by what we do and more by who we are. When people ask what our team is about, we point to our core values: champion customer success, bring our best, achieve together, get stuff done, and innovate every day. We're always on the lookout for new, curious and capable people who can help us achieve our goal and we are seeking diversity in the people who join our team. We want to make sure that our company reflects the demographic of our customers, clients, and the communities in which we operate. So if you want to work for a friendly, global, inclusive and innovative company, we'd love to meet you!

What We Do

Cornerstone is apremier people development company. We believe people can achieve anything whenthey have the right development and growth opportunities. We offerorganizations the technology, content, expertise and specialized focus to helpthem realize the potential of their people. Featuring comprehensive recruiting,personalized learning, modern training content, development-driven performancemanagement and holistic employee data management and insights, Cornerstone’speople development solutions are successfully used by more than 100 million+ people in 180+ countries and in nearly 50 languages.

Cornerstone takes special care to ensure the security and privacy of the data of its users.

Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com .