We are currently accepting resumes for a Service Desk 1 position in Columbus, Oh.
This position is Remote.
Salary range: $14k-$19k
Benefits offered: Medical, Vision, Dental, 401 K
The Selected Candidate Will Perform The Following Duties
Required to have a dedicated workspace at home and be able to work from home without distractions.
Receive phone calls and emails from users having problems with using computer software, website navigation, log in issues, and other related technical issues.
Escalate issues in accordance with defined procedures.
Assist users through problem solving steps.
Use available tools and resources to research and resolve technical problems.
Provide accurate information to end users in a timely manner.
Ability to multitask while interacting with customers and documenting tickets.
Adhere to established quality standards.
Ability to work in a team environment.
Complete assigned tasks.
Strong communication skills; both written and spoken.
Note: Candidate must be able to provide their own laptop/computer, USB headset, and a
consistent internet connection.
UNICON International, Inc. is an Equal Opportunity Employer.
If you are interested in working for an organization where honesty, integrity, and quality are among the core principles, click apply today!
Seniority level
Entry level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at UNICON International by 2x