The Social Work Case Manager is responsible for assessing, coordinating, and monitoring the services and resources required by individuals or specific client populations. This position will also assist individuals, families, and communities in dealing with social, emotional, and financial challenges.
Supervisory Responsibilities:
None
Duties/Responsibilities:
Conduct comprehensive assessments to identify clients' needs, strengths, and challenges
Provide counseling, emotional support, and guidance to individuals and families facing difficulties, such as mental health issues, abuse, substance abuse, or financial problems
Advocate for clients' rights and access to resources within various systems, including healthcare, legal, and social services
Offer immediate support and intervention during emergencies or crises, ensuring the safety and well-being of clients
Engage in community outreach programs to raise awareness, provide education, and prevent social issues
Maintain accurate and detailed records of client interactions, assessments, and services provided
Develop individualized care plans based on assessment findings, setting achievable goals in collaboration with clients and their families
Coordinate and link clients to appropriate services, including medical care, housing, counseling, vocational training, and financial assistance
Regularly review and evaluate clients' progress towards set goals, adjusting plans to meet changing circumstances
Maintain accurate and detailed records of client interactions, services provided, and progress made
Provide support and intervention during crises or emergencies, ensuring clients' safety and well-being
Other duties as requested
Required Skills/Abilities:
Excellent time management skills
Able to work independently and as a positive member of a team
Able to establish and maintain effective working relationships with clients and their families
Excellent written and verbal communication skills
Communicate effectively with various individuals and function calmly in situations requiring a high degree of sensitivity, tact, and diplomacy
Ability to follow oral and written instructions accurately and be detail-oriented
Education and Experience:
Bachelor’s degree in social work or any human service-related field
LPN required; RN License preferred
Three years of case management experience is required
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift to 15 pounds at times.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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