Steneral Consulting

Sr Business Analyst

Chicago, IL or Houston, TX- Hybrid, 1 day/ wk onsite - Local candidates only of either location.

Top-

Looking for a BA with a lot of airline experience.

SHARES experience is highly encouraged.

Knowledge about HOT files and ECR files would be a dream candidate.

Skills

Airline Experience Required

HOT File Experience

ECR File Experience

SHARES or PSS Experience

Summary

E-ticket Experience– Highly Preferred

  • Collaboratively support key projects that improve the employee experience and drive customer satisfaction within the airport experience
  • Design and deliver solutions that bring an innovative approach and consider practical limitations
  • Manage project timeline and budget commitments effectively
  • Support testing strategy for new processes and tools
  • Keep leadership informed of project health through regular status updates and contribute in the development of executive level presentations
  • Regularly spend time in the field to gauge operational needs and build relationships with AO leaders to ensure priorities are appropriately aligned
  • Collaborate with training, change management, and communications teams to develop and deploy informative and actionable materials to support project updates and deployments
  • 2+ years of operations experience and/or project management experience

Travel

  • International travel required
  • Seniority level

    Associate
  • Employment type

    Contract
  • Job function

    Research, Analyst, and Information Technology
  • Industries

    Software Development

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