Steneral Consulting

Sr. Project Management Specialist 2

Steneral Consulting United States
Steneral Consulting

Sr. Project Management Specialist 2

Steneral Consulting United States
3 weeks ago 60 applicants

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We are seeking an experienced Senior Project Management Specialist 2 to lead the migration of our enterprise voice system from an on-premise Cisco Unified Communications Manager platform to a Cisco WebEx Cloud calling platform.

The successful candidate will oversee the migration of approximately 15,000 enterprise voice users . The project will be broken down by agency and a phase approach to ensure a smooth and efficient transition. Customers will be migrated in a phased approach dedicated instance (DI) and then eventually to a full tenant utilizing Webex soft phones.

Responsibilities

  • Develop and maintain a comprehensive project plan, including timelines, milestones, and resource allocation.
  • Coordinate with various stakeholders, including internal teams, vendors, and agency representatives, to ensure project objectives are met.
  • Identify and mitigate project risks and issues, and develop contingency plans as needed.
  • Oversee the migration process, including user training, testing, and cutover activities.
  • Provide regular project status updates to senior management and stakeholders.
  • Ensure the project adheres to industry best practices and complies with relevant regulations and standards.
  • Continuously evaluate and optimize project processes to improve efficiency and effectiveness.

Required Skills And Qualifications

  • Minimum of 8 years of project management experience, with at least 5 years in managing large-scale enterprise voice or unified communications projects.
  • Strong understanding of Cisco Unified Communications Manager and Cisco Webex Cloud calling platforms.
  • Proven experience in leading successful migrations from on-premise to cloud-based systems.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Proficient in project management tools such as Microsoft Project, Jira, Planview, or similar.
  • Ability to work under pressure and manage multiple priorities in a fast-paced environment.
  • Understanding of and experience P&L, Cost Basis and Cost Recovery.



Preferred Skills And Qualifications

  • Knowledge of ITIL (Information Technology Infrastructure Library) practices is a plus.
  • PMP (Project Management Professional) certification or equivalent.
  • Basic understanding of Cisco Contact Center Express (UCCX), Cisco Unity Voicemail and Network/TCP-IP communications for enterprise Voice
  • General knowledge of Webex software based "Soft Phones”
  • General knowledge/familiarity of Ray Baum's Act e911 and provisioning and ties to Cisco Emergency Responder (CER) with Redsky E911 application for E911 tracking purposes
  • Cisco CCNA or CCNP certification a plus
  • Experience working within Service Now ticketing system a plus

  • Seniority level

    Associate

  • Employment type

    Full-time

  • Job function

    Project Management and Information Technology

  • Industries

    IT Services and IT Consulting

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