Strategic Account Manager

Southeast/ Eastern Seaboard - USA, Canada

Corrugated / paper & board packaging sector

Hybrid role

Competitive salary plus bonus and benefits

ROLE SUMMARY:

My clients mission is to develop innovative and sustainable Packaging solutions for the paper and board industry. They are the market leader in North America and have ambitous plans for growth.

They are looking to expand their team with a Strategic Account Manager for the Southeast / Eastern Seaboard of United States and Canada.

With your technical and leadership skills, you will be responsible for delivering revenue growth, revenue retention and profitability targets through relationship building and strategic planning. You will execute tactical, as well as strategic, account planning by ensuring that all accounts are successfully managed to meet the customer’s needs and expectations. In this role, you will be accountable for ensuring an acceptable return for the value proposition my client deploys to the account(s).

The Strategic Account Manager works closely with NA sales and service team, Global Commercial Excellence & Pricing teams, and with the NA Regional Service teams to leverage commercial skills and resources.

PRIMARY RESPONSIBILITIES:

Leadership and Performance:

• Drive and develop excellence in account management while embracing and advocating core values.
• Maintain strong collaboration with the wider company teams in the execution of the strategy. Develop Account management capabilities across the regions and the wider business teams.
• Establish, monitor, and achieve ambitious financial targets for selected Regional Accounts by developing and recommending a multi-year account plan for the region with a clear roadmap and resource plan.
• Deliver profitable growth, financial performance and increased sales through development of both long-term and short-term NA Account(s) strategies and business plans.

Relationship Development:

• Orchestrate NA relationship management, providing a “single point of contact” for Regional Account interactions.
• Develop and diversify account-level relationships, reducing dependency on Procurement as a gatekeeper to interactions.
• Regularly capture and maintain the voice of the customer.

Commercials & Value Proposition:

• Work cross-functionally with the broader internal organization to collaborate on the key elements of the customer value proposition.
• Stay accountable for delivering the value proposition to the account.
• Stay accountable for delivering sales growth and profit targets with the account.
• Define the regional targeted account sites required to deliver sustainable growth. Be accountable for ensuring the retention of strategic sites and targeted share of wallet at those identified accounts.
• Take a lead negotiation approach to designated accounts and ensure the company achieves the share of wallet and target sites it desires.

QUALIFICATIONS:

• Bachelor's Degree in related field, or equivalent industry experience.
• Proven track record of success in sales management, with at least 5 years of experience in the printing / packaging sector (ideally paper and board / corrugated)
• Drive, determination and resilience with energy, enthusiasm and a “can do” attitude and behaviors.
• Proactive and collaborative approach when presenting options to the team.
• Resilient and persuasive change agent with effective communication skills and strong personal impact and integrity.
• Excellent interpersonal communication skills. Values cooperation and enjoys working in teams with other talented people but is also capable of working independently. Demonstrated ability to work with all levels.
• Networker with strong stakeholder management skills.
• Proficiency in Microsoft Office.
• Willingness to travel as needed.

BENEFITS:

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance.
• Maternity and Parental Leave.
• Retirement savings plan with company match.
• Opportunities for professional development and advancement.
• Dynamic and collaborative work environment with a focus on innovation and excellence.

Our client is an equal opportunity employer and values diversity.

Please click on "APPLY " to submit your application for this position.

Athena Executive Search is authorised to recruit this role on behalf of our client.