Technical Sales Advisor

Description

• Engage with customers via phone, email, and in-person to understand their needs and provide expert advice on headers, exhaust systems, and other aftermarket accessories.
• Generate and follow up on sales leads, building and maintaining strong customer relationships.
• Achieve or exceed sales targets and goals set by the Sales Manager.
• Develop a deep understanding of the company’s product offerings, including technical specifications and performance benefits of headers, exhaust systems, and other accessories.
• Stay current with industry trends, new products, and competitors to provide accurate and up-to-date information to customers.
• Provide technical support and troubleshooting assistance to customers before, during, and after the sale.
• Address customer inquiries and concerns promptly and professionally, ensuring a high level of customer satisfaction.
• Attend trade shows, car meets, and other events to showcase products and engage with potential customers.
• Assist in the development of marketing materials and technical documentation.
• Maintain detailed records of customer interactions, sales activities, and follow-up actions using CRM software.

Requirements

• Proven experience in technical sales, preferably in the automotive industry, with a focus on headers, exhaust systems, and aftermarket accessories.
• Proficiency with Microsoft 365 Office, ERP/and or CRM software 
• Strong understanding of automotive performance parts and their applications.
• Ability to understand and explain technical specifications and performance data.
• Strong problem-solving abilities and attention to detail, with excellent communication and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Certifications or additional training in automotive technology or performance parts a plus