Underwriting Account Representative

Immediate need for a talented Underwriting Account Representative . This is a 04+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:24-31168

Pay Range: $17 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Note-As a part of our hiring process, along with an option to directly connect with a Recruiter or apply online, we now offer a texting option to enhance your candidate experience. Click the link below which contains the job description and a few basic questions that will help you ensure this is a good fit and expedite the shortlisting process.

https://hire.glider.ai/connect/99188521

Key Responsibilities:

• Provide underwriting guidance to agents requesting pre-qualification of prospective Medicare Supplement or ancillary product clients.
• This will include taking incoming calls from agents and asking for specific information as well as asking additional probing questions related to medical history or prescription usage. Provide underwriting decision details for denied or modified coverages.
• This will include delivering the message with empathy and sensitivity to agents and/or applicants and providing additional information for any next steps.
• Provide a brief and accurate summary of any telephone conversations related to an applicant or member. This will include properly documenting appropriate systems.
• Understanding of the portfolio of product offerings and the different underwriting criteria used to accurately evaluate a pre-screen request.
• Build and maintain relationships with other members of the new business team to include the Agent Resource Center team.
• This will include advising team members of the details of a call being transferred prior to transferring.
  
  

Key Requirements and Technology Experience:

• Minimum of a High School diploma.
• Insurance related work experience preferred.
• Above average knowledge of medical conditions/prescriptions.
• Prior customer service experience helpful.
• Active listening skills.
• Ability to meet quality standards for inbound and outbound calls.
• Ability to work in multiple computer applications.
• Basic Excel and Word skills.
  
  

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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