User Experience Designer

*This role requires 1-2 days onsite at Verizon's NJ or NYC headquarters*

Must Haves

4+ years of experience with UX Design at the Enterprise design level

Strong experience with the UX Design process – ideation, research, user analysis, flow charts, prototyping, wireframing, etc.

Experience communicating with stakeholders and using design strategy principles to make design decisions

Work experience with Figma, Slack, and Google Slides

Hands-on experience with usability testing and writing briefs

Strong understanding of user-centered design, B2C products, and design for mobile applications

Portfolio -that shows the full design process and how designers came to their solution

Day to Day

Insight Global is building a team of 13 UX Designers within different seniority levels. This team will be supporting customer-facing designs that focus on protection and family product portfolios within a Customer Experience organization. The product portfolio focuses on the digital life around services that are offered to customers - how customers use the service and what options they have within the service setup. Designers will join the team and work with product development and product management teams to implement and build experiences aligned with mobile products. We are seeking designers to support end-to-end UX designs for mobile products, with an emphasis on design research, usability testing and writing briefs, as well as defining and unpacking the requirements to design stronger customer experiences. Candidates will have a customer-forward mentality, have strong experience designing user-centered designs, can work within complex high-touch journeys, and be strong design thinker to apply design thoughts to execution. Candidates should be comfortable taking initiative, working directly with stakeholders, collaborating in whiteboarding sessions, and have strong UX processes to work in the day-to-day environment. There is a set design system candidates will work within, but there will be opportunities to make use cases for new components and visual aspects to be designed.