Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers.
Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (www.turvo.com).
About The Role
We are looking to add a 7th Designer to our team. Our platform connects shippers, brokers, and carriers and provides tools and technology to make their lives easier. Our ideal candidate is a design generalist with a few years of experience doing end-to-end design in a cross-functional setting. Two key things we're looking for are experience with research and discovery activities and strong UX writing skills. This role reports to the Sr Manager of User Experience (who reports to Vice President of Product).
This is a remote position based in the US. The successful candidate will work from home.
What we care about:
Taste. You know what good design looks and feels like
Self-awareness. You have high emotional intelligence and know your strengths and weaknesses
Confidence. You bring a point of view, but know when to compromise
Growth mindset. You are always working to level up yourself and those around you
Curiosity. You ask good questions, and have compassion for both your colleagues, and the users you are designing for
Discovery. You know how extract insights from feature requests, work backwards to reveal the problem, and test assumptions to refine the opportunities
You can turn ambiguity into clarity, clarity into shared understanding, and shared understanding into shipped software
Communication. You are adept at remote work, async communication, and have strong storytelling and presentation skills
Writing. You understand that writing is design and you craft experiences through the use of content design practices and strong UX copy
Attention to quality. You have high standards, but also know when to move fast. You have a strong habit of self-review to catch mistakes and deliver quality
You take delight in working through interface details, design for reuse and consistency, and are well versed in prototyping and visual design principles
What you'll do:
Participate in UX team meetings and contribute to our culture and process
Deeply understand our customers and users needs and the problems we are prioritizing
Articulate those needs via UX artifacts like job stories and story maps
Ideate on solutions in low fidelity and gather feedback from stakeholders, peers, and cross-functional partners
Write and review UX copy for both your own projects and projects other Designers are working on
Prototype designs in high fidelity, creating UI that is usable, desirable, and accessible
Test potential solutions with customers and users to reduce the risk of building the wrong thing
Participate in design critique, sharing your work and providing thoughtful and constructive feedback on the work of your peers
Build relationships, and collaborate closely with cross-functional teams distributed across the US and India. Over-communicate, keeping teams aligned and stakeholders, peers, and cross-functional partners informed
Challenge Product Managers and Engineers on decisions that compromise the design or user experience
Plan projects, manage your time, and adapt to changing priorities
Test completed features to ensure the implementation aligns with the intended design and meets quality standards
Qualifications:
3+ years designing SaaS products for web and mobile, preferably in the B2B space
A portfolio that demonstrates this experience. We want to see problems you solved, outcomes you achieved, your role, the solution, challenges you faced, and what you learned
A degree in a Design related discipline is nice, but the equivalent in additional experience is just as good or better
We are an Equal Opportunity Employer and strive to make hiring decisions that reflect our commitment to diversity and inclusion.
Compensation Range: $95,000 - $150,000
Seniority level
Not Applicable
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Transportation, Logistics, Supply Chain and Storage
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