Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in-house team.
At Shipfusion we pride ourselves on our commitment to entrepreneurship and innovation. We are always looking for individuals who share these values, and who are looking to further their careers in a unique and rapidly growing organization!
The Opportunity:
As an Operations Supervisor, you will be a key leader in our brand new fulfillment center leading a team to drive operational efficiency and employee engagement.
Responsibilities:
Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal by managing, organizing, training, and providing direction for a team of warehouse employees
Achieving all operational goals and service levels alongside the operations leadership team
Finding creative solutions for day-to-day operational challenges
Maintain a safe and healthy work environment ensuring policies and procedures are followed
Direct and manage team in a way that promotes equality, consistency, and the feeling of value from team members
Daily and Monthly Responsibilities
Supervise daily activities of the warehouse including order fulfillment, quality assurance, inventory control, and logistics coordination
Manage eCommerce order fulfillment while achieving established service levels
Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met
Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects
Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies
Support new client onboarding and creative fulfillment processes
May be required to perform other duties to meet the ongoing needs of the organization.
What You'll Bring to the Team (Required Skills & Abilities):
5+ years experience leading an operations team in a warehouse environment
Ability to learn new technologies and custom proprietary softwares quickly
Ability to hire, coach, train, and manage a team of 10 to 50 employees
An ability to learn and adapt quickly in a fast paced changing environment
Detail Oriented, Strong Interpersonal and Communication Skills
Fluent in English (Spanish is a plus)
Understanding of OSHA and regulatory compliance is a plus
High school diploma or equivalent (College degree preferred)
Experience with Microsoft Excel or Google Sheets
Benefits:
Competitive salary and health benefits for you and your dependents
Paid Time Off Benefits: Vacation, Sick, PTO, Bereavement
401k with company match
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Technology, Information and Internet
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