Bringing empathy to work

- Five simple ways to bring empathy back to work. Actively listen to people when they're talking. Look at them. You might even paraphrase what they've said in your own words. This lets them know that you're really listening so that they feel heard, understood, and valued. Make an effort to use people's names. People feel really appreciated when they hear their name. So use it throughout. Put yourself in their shoes and say, "I can see that you're passionate about this." Check in with people if you notice a shift in their behavior or mood. Acknowledge and recognize other's efforts and successes, and here's a bonus, acknowledge the perspectives of others, even when they don't agree with your own.