From the course: Daily Habits for Effective People Management

Communicating goals and objectives

- As a manager, you probably can't increase anyone's pay at the snap of your fingers, but you can directly affect what makes them show up and want to do well. That's what employee engagement means, how employees perform on a daily basis. To impact an employee's engagement, you need to discuss three things with them, the organization's goals and objectives, that employee's goals and objectives, and how their own performance impacts the organizations. Gallup data shows that when managers do these three things, employees are 17 times more likely to be engaged than disengaged. Why? Because people want to know what's expected of them and others. Too often employees wonder, does what I do matter? By explaining to them exactly how it does, you create a connection that's more powerful than almost anything else you can do. So stop right now and take notes. Think of a specific employee about to start, maybe a recent hire on your team. Write down these things to say to them. "As you start with us, it's important that you understand our goals and objectives as an organization and how your individual goals directly affect those." "Our organization goals are," and then fill in the blank, from launching a product to a financial goal. "Your goals and objectives over the next 90 days are," and insert those, "and over the next year they're," and then insert those. "If you're successful in what you do, then that impacts the organization's goals by," and insert that impact. "If you are not successful, it can," and insert that impact. I want you to always understand exactly what's expected and what you need to succeed. Now, use this framework to talk to that employee and all others on your team, and calendar the discussions with them right now before you go to the next movie. It's that important, and if you need tips for those one-on-one meetings, go and watch my next video.

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