Acosta Group’s Post

https://lnkd.in/dk-bMTZK Assistant Merchandiser JOB DETAILS The role involves helping to shape and drive the product range, ensuring they are providing their customers with the right product at the right time...... #PA2ASSISTRevolution #GlobalAssistantConnect #BusinessEmpowerment #VirtualPAPlatform #SkillMatchmaking #EfficientAssistance #QualityServiceConnection #SimplifyDelegateThrive #PA2ASSISTImpact #EmpoweringCollaboration

Ten things I have learned as a Section Manager at Marks and Spencer Reliance Pvt Ltd: 1) Effective team leadership: Managing and motivating a team to achieve departmental goals. 2) Visual merchandising: Creating visually appealing displays to attract customers and drive sales. 3) Inventory management: Ensuring accurate stock levels and minimizing losses through effective inventory control. 4) Customer service excellence: Providing exceptional service to enhance customer satisfaction and loyalty. 5) Product knowledge: Developing a deep understanding of the company's products to assist customers and drive sales. 6) Sales strategies: Implementing sales strategies to meet or exceed targets and maximize revenue. 7) Performance management: Monitoring and evaluating staff performance to identify areas for improvement and provide feedback. 8) Operational efficiency: Streamlining processes and procedures to improve productivity and reduce costs. 9) Problem-solving: Resolving issues and conflicts efficiently to maintain a positive work environment and customer experience. 10) Compliance and regulations: Ensuring adherence to company policies, industry regulations, and legal requirements. #marksandspencer

Happy Tuesday High Street Retailers... A few years back I used to believe the following was needed at Store level to achieve great sales ⁣⁣ ❌ A Store Manager who lived in the Store ⁣⁣ ❌ A highly experienced Team ⁣⁣ ❌ Perfect Stock levels ⁣⁣ ❌ Sensational Visual Merchandising ⁣⁣ ❌ Many sales people with the gift of the gab ( Great talkers ) ⁣⁣ The truth is that you don’t need anything apart from: ⁣⁣ A team with a great attitude ✔️ You don't need too many employees, just committed ones ⁣⁣ ✔️ High Energy and a fun environment ⁣⁣ People who love people and also love the product in Store ⁣⁣ ⁣⁣For the team to follow an informal Sales process ⁣⁣ ✔️ Not being scripted ⁣⁣ ✔️ To listen to customers ⁣⁣ To apply the following behaviours with customers ⁣⁣ 👉 Be welcoming 👉 Ask open questions 👉 Be sincere and give customers what they want 👉 Always be upbeat and passionate ⁣⁣ With this kind of team and great product you will smash the sales ⁣⁣ Customers will love to hang out there! ⁣⁣ ⁣ ⁣Consistency ⁣❗ Every day is A Game Day, not just Saturdays. Approach every customer with a winning attitude and with great floor control and follow up from the Leader, just watch those sales ching, ching❗ ⁣⁣ #retail #sales #savethehighstreet #loveyourteam

STORY TIME 📚 After working for a year in pricing at MATCHES, I panicked and applied for a merchandising role within the company because I didn't think I would be able to make a career out of pricing as it was so new to the luxury fashion space at the time. After applying for this role, I was given some advice that has stuck with me up until this day and that was to lean into the niche, BE MORE NICHE! No hate towards Merchandising at all (especially as some of my favourite people work in this area!) BUT I am so glad I didn't go down that route and instead pushed forward with pricing, here we are 12 years later helping businesses improve their pricing strategies and grow their profits. 📈 So, although this image accurately represents me for about a week while I was deciding what to do back in 2013, since then, I have never looked back and so in summary what I would like to say is ; ✨ Niche is GOOD ✨ Be Different ✨ Back Yourself #pricing #ecommerce #marketing #fashion #retail #storytime #niche #business

Day in the Life of.....a Store Manager 1. Name/Role Title Kevin - Store Manager at GAZMAN West Perth, also known as Watertown. 2. What do you love about your role? I love that I am given the flexibility to do my job without being micromanaged. We are held accountable for our results, not only including reaching budget, but also store merchandising, windows, back room standards and much more. We are able to have open discussions with our Regional and VM Representative and are made to feel included in decisions without being made to feel silly if we have a question. Gazman is a very inclusive company who pride themselves on having a diverse and wide range of cultures across the business. We are given ownership of our business and are not persecuted if we make an incorrect decision, rather we are built up instead. 3. How do you start your day? I start my day with 2 strong flat whites before tackling the freeway. I like to get in early so I can begin the day without interruption and see what needs to be done instore for the day. This allows me to emails, reports, budgets and the daily diary. This helps set the store up for the day. 4. What’s one thing you do each day as part of your role that people may not realise? I tend to take a lot on myself because I want the team to be free for customers and not be overly task orientated. However, my team are excellent and have great initiative so they often just get jobs done without the need for direction. 5. How do you want your customers to feel? We always want our customers to feel valued at West Perth, whether they come in for a pair of socks or they want or a full new wardrobe. We have a lot of repeat business and I hear a lot of our customers comment on the easy going and relaxed feeling of the store. They often come back looking for the same team member to serve them and will often travel great distances to get to our store, just for the experience they get. 6. How do you want your team to feel? I would like to think that the team at West Perth feel included and appreciated. I always ask for their opinion on decisions as sometimes I can miss the obvious (and three sets of eyes are better than one). Everyone in the team respects each other and there is no real hierarchy, I really appreciate everything they all do to help us achieve our goals. 7. What’s your top tip for keeping your team engaged each day? Energy is infectious so my top tip is that as the leader, you set that energy. My team are energerised by working with me, I like to keep moving and we are quick to get things done, whatever needs to be done, without any grumbling. Lots of fun and banter helps a lot too. Above all, my top tip is to always say thank you at the end of every shift. Courtesy is still alive and people appreciate you noticing their efforts.

In the chaos of the everyday hustle, it is easy to lose track of progress. We set goals, we meet them (when things align) and we move on to the next. As I close in on my fifth month at First Retail Group, I'm taking a brief moment to pause. A gentle reminder, for all of us, to celebrate the wins and embrace the lessons learned from the misses. Wins, no matter how small, serve as markers of growth and perseverance. Here are my top 10 *moments* thus far: 1. My kids coming to see me at work when I couldn't make it home, thanks to the best support system a working mother/parent could ever ask for. 2. Company Vision, Mission and Values defined 3. Team OKRs in progress 4. Performance Management System introduced 5. 50+ new hires 6. 1 award of bid for a new strategic location 7. 1 new brand partnership confirmed 8. 1 store reopening - Miniso, Gulf City Mall 9. 1 new brand, new store opening - Levi's East Gates Mall 10. 2 new store openings - Miniso Trincity Mall and Miniso Westmall And yes, there were LOTS of missteps, missed deadlines and outright misses. Evident by the serious bags under my eyes from a BIG week with MISSED sleep 😅 Pause over - back to it! #Retail #Backtowork

Valentine’s Day is coming up and Spinneys Dubai LLC is running one of a kind activation in their stores “Find Love in the Aisles” 💕 This is Innovation in Action 🚀 Here is why this works so well: - Boost sales of Private Label Items - Strengthen Brand Awareness - Build Customer Loyalty - Drive Engagement with their Target Customers - Ultimately, Create a Competitive Edge In store activations are all about creating more memorable and fun shopping experience for customers, ultimately driving business success. It is where creativity meets performance. Well done to Tom Harvey and the team!!! 🏆🥳 What would be the next activation you expect to see? Share your views in the comments below 👇 #findloveintheaisles #retailinnovation #foodandbeverage #instoremarketing #privatelabel

Steps to Transform an Underperforming Retail Outlet As a retail leader, you know that no business is immune to challenges. But when your outlet is underperforming, it can be tough to know where to start. Over the years, these are the basic steps that I have taken to identify and start to turn around an underperforming store: Acknowledge the problem.  The first step is to admit that there is a problem. This may seem obvious, but it is important to be honest with yourself and your team about the situation. Once you have acknowledged the problem, you can start to identify the root causes. Analyse data to identify the problems.  There is a wealth of data available to help you understand why your outlet is underperforming. Look at sales figures, customer feedback, and social media activity to get a clear picture of what is going on. Get feedback from staff and management.  The people who work in your outlet are on the front lines every day. They can offer valuable insights into what is working and what is not. Make sure to get their feedback and take it into account when you are making decisions about how to improve the outlet. Train and retrain staff . If your staff is not properly trained, it is going to be tough to turn things around. Make sure they have the skills and knowledge they need to provide excellent customer service and sell products effectively. Clean the store.  A dirty, cluttered store is a major turn-off for customers. Make sure your outlet is clean and well-organized, both inside and out. In my experience, when an outlet is underperforming, the simple things such as cleanliness start to slide and no customer would want to spend time in a dirty outlet. Reexamine products, marketing, and offerings.  Are you selling the right products? Are you marketing them effectively? Are you offering the right services? Take a close look at your products, marketing, and offerings to make sure they are aligned with your target customers. Transforming an underperforming retail outlet takes time and effort, but it is possible. By following these six steps, you can turn things around and start to see results. These are my basic steps that I have developed over my career in retail I would be grateful for your thoughts and any other steps you have taken.  #retailers #retailsuccess #retailsales #retailmanagement #retail