I just returned from HITEC and can’t get over how much innovation is coming to Hospitality Tech – and Cloudbeds is leading the way. I started the day like I always do: walking the empty conference halls prior to the doors opening. It was the perfect bookend for how I’d end the day, with a melt-your-face-off Battle of the Bands rock party with Siteminder. Some observations: 🆕New, new, new: I asked my VP of Partnerships Sebastien Leitner after seeing bigger-than-ever booths: Who are all these new brands? There’s a ton of new players and a lot of innovation. This is great for our industry and means Cloudbeds open platform philosophy becomes even more important for hoteliers, especially at a time when other providers are taking a walled-garden, closed-off approach. 🤖AI was everywhere: But much of it was “AI-Washing” – brands exaggerated their AI capabilities for marketing purposes. No one had the type of mission-critical, deep AI/ML integration in their technology that we’ll soon release. A legacy competitor said AI will be in every one of their new releases, but they only release every decade, so…#notholdingbreath ☁️New customers are paying attention: We were approached by everyone from big global brands to a single property owner to discuss how we can help them. The industry is looking at what we currently provide; their jaws are on the ground. The best part? You haven’t even seen what’s coming! 🤘We threw THE party with SiteMinder: Battle of the Bands took over HITEC! 700+ people joined us for a lights-out rock party. If Cloudbeds is throwing it, you know it’s going to be a good time. But we’re so much more. We’re a valuable member of their ecosystem and a trusted technology partner. It was great seeing new and old faces at HITEC. This industry is waking up to what customers need, and kudos to our team for #serving hoteliers and leading the way. Onward!
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★ Impact Player building value for business owners | Business Owner with The Alternative Board | Trusted Strategic Advisor | Entrepreneur ★
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Commercial Director at Refinery Hotel Group
2wRumor has it that Cloudbeds throws the best parties. Love the battle of bands and thank you for the unofficial closing party 🙏🏻