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Global Marketing & Brand Experience Executive – Bridging Creative, Strategy & Operations for Innovative Solutions

Conflict arises within teams when there is a breakdown of communication and emotions come into play. One of the best ways to mitigate rising emotions is to simply show curiosity and sincerity in where the conflict stems from. As people, we're all complicated and emotional to varying degrees. Simply asking why someone feels the way they do, and showing your genuine interest in it, can go a long way in having people on your team feel heard and appreciated. #conflictresolution #teamleadership #leadership101

5 ways curiosity de-escalates team conflict

5 ways curiosity de-escalates team conflict

fastcompany.com

Sue Collin

💬 I Help Biz Rise to Consumer Truths as a Human Stories Champion | Qualitative Moderator & Quantitative Researcher | Marketing Insights

2mo

"Get curious, not furious," right Anthony Bonamassa ⁉️ I'll add not asking 'WHY?' as it can put people on the defensive. More curious / open questions are: What led you to that choice? What did you consider to get there? Tone sets the tone...👥

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