Consumer Retail & Tech Exec Shaping the Future of CX | Amazon - AWS | Commercial Leadership, Strategy & BD, and GM | Business Builder | Advisor | Speaker
💰This week NVIDIA briefly surpassed Microsoft to become the most valuable company (MSFT is back on top, but the two & Apple still stand over $3T in market cap). 📱Anthropic released Claude 3.5 Sonnet, that it claims can outperform its competitors. Initial “indications” point to it performing better than Gemini 1.5 Pro and GPT-4o across several key text and vision-based metrics. Allie K. Miller posted a cool video showing how she made a learning tool - check it out! 🎯 Target has built an AI chatbot, called Store Companion, for store workers' hand-held devices. It can provide guidance on tasks like rebooting a cash register or loyalty enrollment. 🌊 Cannes Lions chatter: Amazon intro’d cookieless ad targeting (Ad Relevance). Everyone (retailers/brands) want to be a media networks and the creator reigns supreme. 👗Daydream, the startup led by THE YES (acquired by Pinterest) founder Julie Bornstein raised $50M for a new fashion e-commerce venture built around generative AI (search & discovery) from who’s who in consumer VC ▪️The co-founders track record gives them access to halo brands & their CCO (Lisa Yamner Green) is also taking DMs from brands. This will be one to watch as I’m obsessed w/teh future of shopping 👀 Other Retail News: 🥐LVMH bought iconic Parisian bistro in Le Marais (Ches l’Ami Louis). This signals more to come on the Hospitality side. 👟Golden Goose European IPO has been postponed (citing political turmoil). IMHO, this is an overpriced fad brand. 👚SHEIN IPO likely moving to UK despite company desire to list here. There’s bi-partisan scrutiny and rising tensions w/China = no go here. 🛑Forever 21 is facing financial pressures and asking landlords for rent breaks (by as much as 50%). A sign of more trouble to come. #futureofcx #futureorfcommerce #futureofretial #brands #fashion #ecommerce #businessnews #technology #innovation #genai #ai #digitaladvertising
