California Department of Public Health’s Post

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#hiring Technology Architecture & Engineering Associate Executive Specialist, Irving, United States, fulltime #jobs #jobseekers #careers #Irvingjobs #Texasjobs #Administration Apply: https://lnkd.in/dtbYYZBP About this role: Wells Fargo is seeking an Associate Executive Specialist to provide administrative support to a technology executive. Job duties consist of handling moderately complex to complex assignments as well as the routine day-to-day administrative tasks. In this role, you will: Calendaring - Calendar management/resolution of conflicts. Scheduling meetings, including video and conference calls. Seek to understand the purpose and priority of meetings being requested to be scheduled and work with leader to identify resources to include. Ensure that availability of schedules align for the meeting and if needed work to clear schedules based on importance. Use calendar tools or programs to organize and share meeting information with participants. Monitor leaders schedule on an ongoing basis and update as needed based on known appointments or meetings. Communication - Interact and act as a liaison with business partners, internal and external staff, and vendors. Reply to emails in a timely manner and by the end of the workday. Prioritize high-importance emails and respond to those first. Document Preparation -Print/copy/scan, and utilize systems of record to create/maintain business documents. Expenses - Process expense reports according to Wells Fargo policy, route/process invoices, and process check requests. Assist with budget planning and compile statistical data for financial planning. Intake/Routing - Manage intake and routing of special processes or requests including those received via shared email boxes or SharePoint sites. Negotiation - Negotiate time on executive and senior leadership calendars Manager Proxy - Act as proxy for managers on corporate systems where proxies are allowed. Meeting Logistics - Prepare meeting agendas, materials, presentations. Coordinate reservations for meeting space, equipment needs, and catering. Office Supplies - Place orders for supplies, business cards, and maintain supply rooms. Records Management - Maintain accurate and organized physical and electronic files in accordance with the Records and Information Management Policy. Travel - Make travel arrangements, adjustments as needed, create itineraries, and coordinate ground transportation. Visitor Logistics - Register guests with security, arrange for visitor/temporary badge access, reserve workspace, and act as primary point of contact for visitors including greeting and escorting them throughout the facility. Event Management and Offsite Preparation - C oordinate events such as Town Hall meetings, On site meetings, recognition events, etc. This should include the scheduling of confe

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#hiring Service Desk Operations Analyst, Phoenix, United States, fulltime #jobs #jobseekers #careers #Phoenixjobs #Arizonajobs #ITCommunications Apply: https://lnkd.in/dyYT6uUj Job Description What you'll do as the Service Desk Operations Analyst: Diagnose and resolve technical issues, guiding users through step-by-step solutions, and escalate complex problems to higher-level support teams if necessary. Track and document all reported incidents, prioritizing them based on urgency and impact, and ensuring timely resolution. This involves analyzing and categorizing incidents, following established procedures for troubleshooting. Investigate recurring or major incidents to identify root causes and work on permanent resolutions. This includes performing trend analysis, collaborating with other IT teams to implement preventive measures, and maintaining a knowledge base of known issues and their solutions. Monitor problem trends to identify and address potential issues proactively. This involves using monitoring tools, responding to alerts, and taking appropriate actions to minimize system downtime or performance issues. Create user guides, knowledge base articles, and frequently asked questions

#hiring Service Desk Analyst, San Antonio, United States, fulltime #jobs #jobseekers #careers #SanAntoniojobs #Texasjobs #ITCommunications Apply: https://lnkd.in/dT8kxxTc Service Desk AnalystHybrid - SATX US Citizenship RequiredSupports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete Job ResponsibilitiesPerforms a variety of advanced user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. Collects screenshots and other data for use in troubleshooting, then act as a liaison between the client and program developers. Performs initial problem analysis and triages problem to technical staff when appropriate. Coordinates efforts with staff associates and subject matter experts to resolve problems; logs and tracks requests for assistance related to the application as a primary user contact. Responsible for knowing when to escalate an incident, resolves advanced questions to problems associated with account administration, system navigation/functionality, access and FAQs. Compiles and regularly maintains a log of Frequently Asked Questions

#hiring Service Desk Analyst, San Antonio, United States, fulltime #jobs #jobseekers #careers #SanAntoniojobs #Texasjobs #ITCommunications Apply: https://lnkd.in/dT8kxxTc Service Desk AnalystHybrid - SATX US Citizenship RequiredSupports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete Job ResponsibilitiesPerforms a variety of advanced user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. Collects screenshots and other data for use in troubleshooting, then act as a liaison between the client and program developers. Performs initial problem analysis and triages problem to technical staff when appropriate. Coordinates efforts with staff associates and subject matter experts to resolve problems; logs and tracks requests for assistance related to the application as a primary user contact. Responsible for knowing when to escalate an incident, resolves advanced questions to problems associated with account administration, system navigation/functionality, access and FAQs. Compiles and regularly maintains a log of Frequently Asked Questions

#hiring Sr Technical Analyst, Houston, United States, fulltime #jobs #jobseekers #careers #Houstonjobs #Texasjobs #ITCommunications Apply: https://lnkd.in/g5gm2hWc At Houston Methodist, the Senior Technical Analyst position is responsible for the continuity of IT services for end users through the timely response and resolution of routine and complex requests and concerns. Assignments for this position include IT technical support for hospital, physician office or Research Institute desktop computer environments as well as applications and related peripherals. The Senior Technical Analyst position responds to requests for installation, configuration and set up of new and replacement PCs and workstations. This position provides planning, technical leadership and project coordination to implement computer software, hardware and networks products, resolving technical problems. PEOPLE ESSENTIAL FUNCTIONSConsults with staff, end users and management to establish requirements. Independently analyzes software and hardware needs, recommending changes and upgrades as needed.Maintains positive working relationships with IT stakeholders and customers. Actively participates in meetings and provides meaningful contributions to drive decision making and next steps.Acts a resource in providing information to others in resolving IT issues.SERVICE ESSENTIAL FUNCTIONSResponds to routine and complex end user requests for configuration, set up and replacement PCs and work stations utilizing excellent customer service as defined by department standards.Partners with appropriate IT teams to resolve end user issues as reported. Escalates as appropriate.Keeps end users up to date on issue status and ensures timely resolution according to department guidelines.Refer major hardware or software problems or defective products to IT Management.Assists in managing project plans within technical scope of project. Serves as a resource and mentor to more junior staff.QUALITY/SAFETY ESSENTIAL FUNCTIONSDocuments, tracks and follows up on inquiries, incidents, problems and assigned service requests. Maintains records of daily data communication, transactions, problems and remedial actions taken according to department policy.Proactively researches potential solutions to complex incidents to provide technical assistance. Makes recommendations to improve efficienciesEnforces and promotes IT Security Policy through appropriate device installations and communication with end users.Consistently tests computer configurations to meet the customer's requirements and needs.FINANCE ESSENTIAL FUNCTIONSRole models effective time management and efficient utilization of department resources. Seeks out opportunities to increase efficiency and productivity for self and department. Supports team goals and metrics through efficient, timely and appropriate issue resolution.GROWTH/INNOVATION ESSENTIAL FUNCTIONSContributes to optimizing workfl

#hiring Sr Technical Analyst, Houston, United States, fulltime #jobs #jobseekers #careers #Houstonjobs #Texasjobs #ITCommunications Apply: https://lnkd.in/g8UcJxkr At Houston Methodist, the Senior Technical Analyst position is responsible for the continuity of IT services for end users through the timely response and resolution of routine and complex requests and concerns. Assignments for this position include IT technical support for hospital, physician office or Research Institute desktop computer environments as well as applications and related peripherals. The Senior Technical Analyst position responds to requests for installation, configuration and set up of new and replacement PCs and workstations. This position provides planning, technical leadership and project coordination to implement computer software, hardware and networks products, resolving technical problems. PEOPLE ESSENTIAL FUNCTIONSConsults with staff, end users and management to establish requirements. Independently analyzes software and hardware needs, recommending changes and upgrades as needed.Maintains positive working relationships with IT stakeholders and customers. Actively participates in meetings and provides meaningful contributions to drive decision making and next steps.Acts a resource in providing information to others in resolving IT issues.SERVICE ESSENTIAL FUNCTIONSResponds to routine and complex end user requests for configuration, set up and replacement PCs and work stations utilizing excellent customer service as defined by department standards.Partners with appropriate IT teams to resolve end user issues as reported. Escalates as appropriate.Keeps end users up to date on issue status and ensures timely resolution according to department guidelines.Refer major hardware or software problems or defective products to IT Management.Assists in managing project plans within technical scope of project. Serves as a resource and mentor to more junior staff.QUALITY/SAFETY ESSENTIAL FUNCTIONSDocuments, tracks and follows up on inquiries, incidents, problems and assigned service requests. Maintains records of daily data communication, transactions, problems and remedial actions taken according to department policy.Proactively researches potential solutions to complex incidents to provide technical assistance. Makes recommendations to improve efficienciesEnforces and promotes IT Security Policy through appropriate device installations and communication with end users.Consistently tests computer configurations to meet the customer's requirements and needs.FINANCE ESSENTIAL FUNCTIONSRole models effective time management and efficient utilization of department resources. Seeks out opportunities to increase efficiency and productivity for self and department. Supports team goals and metrics through efficient, timely and appropriate issue resolution.GROWTH/INNOVATION ESSENTIAL FUNCTIONSContributes to optimizing workfl

#hiring Sr Technical Analyst, Houston, United States, fulltime #jobs #jobseekers #careers #Houstonjobs #Texasjobs #ITCommunications Apply: https://lnkd.in/gvivzC2e At Houston Methodist, the Senior Technical Analyst position is responsible for the continuity of IT services for end users through the timely response and resolution of routine and complex requests and concerns. Assignments for this position include IT technical support for hospital, physician office or Research Institute desktop computer environments as well as applications and related peripherals. The Senior Technical Analyst position responds to requests for installation, configuration and set up of new and replacement PCs and workstations. This position provides planning, technical leadership and project coordination to implement computer software, hardware and networks products, resolving technical problems. PEOPLE ESSENTIAL FUNCTIONSConsults with staff, end users and management to establish requirements. Independently analyzes software and hardware needs, recommending changes and upgrades as needed.Maintains positive working relationships with IT stakeholders and customers. Actively participates in meetings and provides meaningful contributions to drive decision making and next steps.Acts a resource in providing information to others in resolving IT issues.SERVICE ESSENTIAL FUNCTIONSResponds to routine and complex end user requests for configuration, set up and replacement PCs and work stations utilizing excellent customer service as defined by department standards.Partners with appropriate IT teams to resolve end user issues as reported. Escalates as appropriate.Keeps end users up to date on issue status and ensures timely resolution according to department guidelines.Refer major hardware or software problems or defective products to IT Management.Assists in managing project plans within technical scope of project. Serves as a resource and mentor to more junior staff.QUALITY/SAFETY ESSENTIAL FUNCTIONSDocuments, tracks and follows up on inquiries, incidents, problems and assigned service requests. Maintains records of daily data communication, transactions, problems and remedial actions taken according to department policy.Proactively researches potential solutions to complex incidents to provide technical assistance. Makes recommendations to improve efficienciesEnforces and promotes IT Security Policy through appropriate device installations and communication with end users.Consistently tests computer configurations to meet the customer's requirements and needs.FINANCE ESSENTIAL FUNCTIONSRole models effective time management and efficient utilization of department resources. Seeks out opportunities to increase efficiency and productivity for self and department. Supports team goals and metrics through efficient, timely and appropriate issue resolution.GROWTH/INNOVATION ESSENTIAL FUNCTIONSContributes to optimizing workfl