The past two months I have been hearing more questions around how to utilize Research Communities for Product Testing. Kalyn Stockman and I outlined four key areas that Research Communities help solve for Insight Teams: 1) Instant Iterative Feedback: Tailoring to Your Audience in Real-Time 2) Longitudinal Engagement: Building Relationships for Deeper Insights 3) Understanding Consumer Demand in CPG: Tools and Techniques 4) Efficient Claim and Pack Testing: Maximizing Research Capabilities Would love to hear if we missed any other benefits if you had ideas or questions? https://lnkd.in/gjugyXGq
Corey Killion’s Post
More Relevant Posts
-
It can be very difficult for a brand or category team to know just when to commit to action to reflect the changing buying patterns of their consumers. Say you're a Senior Category or Insight Manager running a continuous brand tracker. A whole portfolio of brands are in there, and perhaps it's even 'Always On', so you have your finger on the pulse of your brands at any one point in time. So far so good. ✅ But you can easily end up with more data than you know what to do with, especially in a portfolio tracker. Less good. ❎ First it takes ruthless discipline to keep it simple enough, to keep it truly useful. But the REALLY tricky bit comes with the constant need for judgement calls, for making new decisions - which can quickly become exhausting 👇👇👇 ❓ When does one particular bit of data - a new trend, a dip, a peak - indicate that reactive or even remedial action is needed? ❓ Seeing these changes, should proactive marketing-mix plans be shelved, paused or tested regardless? ❓How many weeks of upward or downward movement indicate a real or lasting change in consumer behaviour, and not just a data anomaly - or even a short, sharp response to something like a hideously wet October ⛈ ☔ (thanks Storm Babet for those recent efforts...) ❓When should more worrying trends be investigated more deeply with, say, qualitative customer research, or by cross-referencing more thoroughly with other data sources? Those are big decisions to make cost-wise. ❓If the category is leaning downwards, but there's no obvious reason why, do you launch that new product anyway, or do you wait? How long would you then wait for? Do you assume the halo effect from your market leading brand will bridge this gap, or should you push hard for more comms and advertising support? The real message is that when you commission a tracker, keep it as RUTHLESSLY SIMPLE as possible (thanks to our lovely client Karo Healthcare for that phrase!). Otherwise the data overwhelm will soon be followed by decision overwhelm - and no-one likes going there!🤯 #ruthlesslysimplebrandtracker #consumertracker #consumerbehaviour
To view or add a comment, sign in
-
It would be great to think that brand tracking research always delivers neat and tidy insights that knit together to make a coherent story, quickly directing marketing teams towards obvious and immediate actions. But in the real world, that's not what happens - nowhere near, in fact - and we all know it. Insights are often not actionable in the short-term. They can seem quite contradictory, rather than telling a 'story' - so more digging is needed to tease out what matters most. Secondary research can play a critical role in evaluating the say-do gap - but can easily take you into data overwhelm. And so it goes .... But if our world of insights was simple, wouldn't it just be boring? And what fun would that be!? 😂
It can be very difficult for a brand or category team to know just when to commit to action to reflect the changing buying patterns of their consumers. Say you're a Senior Category or Insight Manager running a continuous brand tracker. A whole portfolio of brands are in there, and perhaps it's even 'Always On', so you have your finger on the pulse of your brands at any one point in time. So far so good. ✅ But you can easily end up with more data than you know what to do with, especially in a portfolio tracker. Less good. ❎ First it takes ruthless discipline to keep it simple enough, to keep it truly useful. But the REALLY tricky bit comes with the constant need for judgement calls, for making new decisions - which can quickly become exhausting 👇👇👇 ❓ When does one particular bit of data - a new trend, a dip, a peak - indicate that reactive or even remedial action is needed? ❓ Seeing these changes, should proactive marketing-mix plans be shelved, paused or tested regardless? ❓How many weeks of upward or downward movement indicate a real or lasting change in consumer behaviour, and not just a data anomaly - or even a short, sharp response to something like a hideously wet October ⛈ ☔ (thanks Storm Babet for those recent efforts...) ❓When should more worrying trends be investigated more deeply with, say, qualitative customer research, or by cross-referencing more thoroughly with other data sources? Those are big decisions to make cost-wise. ❓If the category is leaning downwards, but there's no obvious reason why, do you launch that new product anyway, or do you wait? How long would you then wait for? Do you assume the halo effect from your market leading brand will bridge this gap, or should you push hard for more comms and advertising support? The real message is that when you commission a tracker, keep it as RUTHLESSLY SIMPLE as possible (thanks to our lovely client Karo Healthcare for that phrase!). Otherwise the data overwhelm will soon be followed by decision overwhelm - and no-one likes going there!🤯 #ruthlesslysimplebrandtracker #consumertracker #consumerbehaviour
To view or add a comment, sign in
-
Director at Market Measures. Providing consumer & market intelligence to manufacturers, retailers and casual dining brands.
A really good question... And one we are asked time and again... and at the risk of sounding unhelpful, the truth is that the answer is often "it depends"... depending on the nature and purchase cycle of the brand or category in question... Is the whole category down... or just your brand WITHIN a category? Is there already a known reason for a weaker performance... for example there were supply chain issues meaning stock availability was a known challenge for the last quarter etc... Knee jerk reactions are typically never helpful... or else you risk ending up chasing your tail... Instead, anchoring and contextualising your brand performance within the wider market is key to help tread the delicate balance between being pro-active and agile (to prevent a mole-hill becoming a mountain) versus being caught napping whilst the market shifts around you!
It can be very difficult for a brand or category team to know just when to commit to action to reflect the changing buying patterns of their consumers. Say you're a Senior Category or Insight Manager running a continuous brand tracker. A whole portfolio of brands are in there, and perhaps it's even 'Always On', so you have your finger on the pulse of your brands at any one point in time. So far so good. ✅ But you can easily end up with more data than you know what to do with, especially in a portfolio tracker. Less good. ❎ First it takes ruthless discipline to keep it simple enough, to keep it truly useful. But the REALLY tricky bit comes with the constant need for judgement calls, for making new decisions - which can quickly become exhausting 👇👇👇 ❓ When does one particular bit of data - a new trend, a dip, a peak - indicate that reactive or even remedial action is needed? ❓ Seeing these changes, should proactive marketing-mix plans be shelved, paused or tested regardless? ❓How many weeks of upward or downward movement indicate a real or lasting change in consumer behaviour, and not just a data anomaly - or even a short, sharp response to something like a hideously wet October ⛈ ☔ (thanks Storm Babet for those recent efforts...) ❓When should more worrying trends be investigated more deeply with, say, qualitative customer research, or by cross-referencing more thoroughly with other data sources? Those are big decisions to make cost-wise. ❓If the category is leaning downwards, but there's no obvious reason why, do you launch that new product anyway, or do you wait? How long would you then wait for? Do you assume the halo effect from your market leading brand will bridge this gap, or should you push hard for more comms and advertising support? The real message is that when you commission a tracker, keep it as RUTHLESSLY SIMPLE as possible (thanks to our lovely client Karo Healthcare for that phrase!). Otherwise the data overwhelm will soon be followed by decision overwhelm - and no-one likes going there!🤯 #ruthlesslysimplebrandtracker #consumertracker #consumerbehaviour
To view or add a comment, sign in
-
Commercial Director at Market Measures ⏩⏩ Insight for household and challenger brands in FMCG and retail
When does a trend in consumer shopping behaviour mean you need to DO something about it? How do you balance the opportunity cost of marketing inaction against the very real costs of changing the marketing mix? These aren't easy questions, but I can guarantee that if you keep your brand tracker as ruthlessly simple as possible, the answers will be much easier to find 🔎 What does a ruthlessly simple tracker look like? It's FAB! F = Focused A = Actionable B = Bespoke
It can be very difficult for a brand or category team to know just when to commit to action to reflect the changing buying patterns of their consumers. Say you're a Senior Category or Insight Manager running a continuous brand tracker. A whole portfolio of brands are in there, and perhaps it's even 'Always On', so you have your finger on the pulse of your brands at any one point in time. So far so good. ✅ But you can easily end up with more data than you know what to do with, especially in a portfolio tracker. Less good. ❎ First it takes ruthless discipline to keep it simple enough, to keep it truly useful. But the REALLY tricky bit comes with the constant need for judgement calls, for making new decisions - which can quickly become exhausting 👇👇👇 ❓ When does one particular bit of data - a new trend, a dip, a peak - indicate that reactive or even remedial action is needed? ❓ Seeing these changes, should proactive marketing-mix plans be shelved, paused or tested regardless? ❓How many weeks of upward or downward movement indicate a real or lasting change in consumer behaviour, and not just a data anomaly - or even a short, sharp response to something like a hideously wet October ⛈ ☔ (thanks Storm Babet for those recent efforts...) ❓When should more worrying trends be investigated more deeply with, say, qualitative customer research, or by cross-referencing more thoroughly with other data sources? Those are big decisions to make cost-wise. ❓If the category is leaning downwards, but there's no obvious reason why, do you launch that new product anyway, or do you wait? How long would you then wait for? Do you assume the halo effect from your market leading brand will bridge this gap, or should you push hard for more comms and advertising support? The real message is that when you commission a tracker, keep it as RUTHLESSLY SIMPLE as possible (thanks to our lovely client Karo Healthcare for that phrase!). Otherwise the data overwhelm will soon be followed by decision overwhelm - and no-one likes going there!🤯 #ruthlesslysimplebrandtracker #consumertracker #consumerbehaviour
To view or add a comment, sign in
-
🔍🌟 Decoding Consumer Path Patterns: Insights for Success 🛍💼 In the ever-evolving landscape of consumer behavior, understanding patterns is paramount for businesses to thrive. Let's delve into the key insights from various consumer path patterns: 1. Door Knob Pattern: Emphasizes high commitment despite low curiosity in consumer packaged goods (CPG) sector. Instant purchases, driven by accessibility and impulse, make brand loyalty a challenge. 2. Goldfish Pattern: Characterized by meticulous decision-making and heightened curiosity, often observed in B2B contexts. Customers extensively research and seek advice before making decisions, navigating through complexity. 3. Trumpet Pattern: Focused on lifestyle categories, where brands command high affinity and advocacy. Aspiration and scarcity contribute to brand allure, while strong reputations drive customer loyalty. 4. Funnel Pattern: Found in consumer durables and service industries, where customers progress through each stage meticulously. Authentic brand positioning and seamless touchpoints are crucial for success. Unlocking Industry Insights: Leveraging BAR Statistics for Marketing Success 🚀💼 Understanding industry patterns through BAR statistics is pivotal for marketers to refine strategies and drive success. BAR, representing a customer's willingness to recommend a brand, unveils critical insights into market dynamics. 📊 🏆 Four Major Industry Groupings: By leveraging BAR median and range, marketers can categorize industries into distinct groups. From brand management excellence in CPG to channel management prowess in retail, understanding industry nuances is key to success. 💡 Dynamic Industry Landscape: Industry boundaries are blurring with technological advancements and disruptive innovations. Marketers must remain agile, continually monitoring industry shifts and adapting strategies to stay ahead. Harnessing the power of BAR statistics and understanding the major industry archetypes equips marketers with valuable insights to navigate complex market landscapes, refine strategies, and drive sustainable growth. 🚀💼 Co author - Shrey Vekariya #MarketingInsights #Industryarchetypes #IndustryTrends #BusinessSuccess #BARStatistics #PhillipKotler
To view or add a comment, sign in
-
Appreciate the depth of analysis provided in this post regarding industry archetypes and associated best practices. It underscores the importance of strategic foresight and adaptability in navigating diverse market landscapes.
🔍🌟 Decoding Consumer Path Patterns: Insights for Success 🛍💼 In the ever-evolving landscape of consumer behavior, understanding patterns is paramount for businesses to thrive. Let's delve into the key insights from various consumer path patterns: 1. Door Knob Pattern: Emphasizes high commitment despite low curiosity in consumer packaged goods (CPG) sector. Instant purchases, driven by accessibility and impulse, make brand loyalty a challenge. 2. Goldfish Pattern: Characterized by meticulous decision-making and heightened curiosity, often observed in B2B contexts. Customers extensively research and seek advice before making decisions, navigating through complexity. 3. Trumpet Pattern: Focused on lifestyle categories, where brands command high affinity and advocacy. Aspiration and scarcity contribute to brand allure, while strong reputations drive customer loyalty. 4. Funnel Pattern: Found in consumer durables and service industries, where customers progress through each stage meticulously. Authentic brand positioning and seamless touchpoints are crucial for success. Unlocking Industry Insights: Leveraging BAR Statistics for Marketing Success 🚀💼 Understanding industry patterns through BAR statistics is pivotal for marketers to refine strategies and drive success. BAR, representing a customer's willingness to recommend a brand, unveils critical insights into market dynamics. 📊 🏆 Four Major Industry Groupings: By leveraging BAR median and range, marketers can categorize industries into distinct groups. From brand management excellence in CPG to channel management prowess in retail, understanding industry nuances is key to success. 💡 Dynamic Industry Landscape: Industry boundaries are blurring with technological advancements and disruptive innovations. Marketers must remain agile, continually monitoring industry shifts and adapting strategies to stay ahead. Harnessing the power of BAR statistics and understanding the major industry archetypes equips marketers with valuable insights to navigate complex market landscapes, refine strategies, and drive sustainable growth. 🚀💼 Co author - Shrey Vekariya #MarketingInsights #Industryarchetypes #IndustryTrends #BusinessSuccess #BARStatistics #PhillipKotler
To view or add a comment, sign in
-
Excited to share this insightful article... It's all about the evolving landscape of consumer insights in today's fast-paced market. Real-time learning loops, data-driven strategies, and collaborative partnerships with third-party agencies are shaping the game. #DataDrivenMarketing #MarketingStrategy
Reimagining consumer insights at PepsiCo
strategy-business.com
To view or add a comment, sign in
-
In today's fiercely competitive market, understanding your customers is more crucial than ever. Check out our latest blog post to discover the vital role of consumer insights and how they can empower your business to stay ahead of the curve! https://lnkd.in/d4kyS4pv At MarketGenics.co, we specialize in delivering actionable consumer insights tailored to your unique business needs. Let us help you navigate the complexities of the market landscape and unlock new possibilities for growth and success. #ConsumerInsights #CompetitiveMarket #MarketGenics #MarketResearch
The Vital Role of Consumer Insights in Today's Competitive Market
https://marketgenics.co
To view or add a comment, sign in
-
✨ Discover how Reckitt achieved groundbreaking results by delivering consumer insights in record time! Explore three innovative strategies they implemented with @Discuss_io's platform to stay ahead in a fast-paced market ✨
“In times like these, we needed to be much closer and empathize with consumers…” - Sai Prisipati with Reckitt Benckiser 🌟 Discover how Reckitt achieved groundbreaking results by delivering consumer insights in record time! Explore three innovative strategies they implemented with @Discuss_io's platform to stay ahead in a fast-paced market. Read the blog: https://hubs.la/Q02lhddT0 #ConsumerInsights #Innovation #MarketResearch #QualResearch #Discussio
3 Ways Reckitt delivered consumer insights in record time
https://www.discuss.io
To view or add a comment, sign in
-
“In times like these, we needed to be much closer and empathize with consumers…” - Sai Prisipati with Reckitt Benckiser 🌟 Discover how Reckitt achieved groundbreaking results by delivering consumer insights in record time! Explore three innovative strategies they implemented with @Discuss_io's platform to stay ahead in a fast-paced market. Read the blog: https://hubs.la/Q02lhddT0 #ConsumerInsights #Innovation #MarketResearch #QualResearch #Discussio
3 Ways Reckitt delivered consumer insights in record time
https://www.discuss.io
To view or add a comment, sign in