Daniel Weiner’s Post

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I pair brands and marketers (for free) with vetted agencies and/or freelancers | Private Dinner thrower | Podcast host|

Not so great agencies blame the client when they get fired. Great agencies understand that almost 100% of the time, they are at fault too. Everyone loses clients for one reason or another. Yes, even great agencies. Great agencies seek to learn, to understand, to see how they can avoid whatever it was, in the future. Bad agencies point fingers, blame everyone but themselves, and can't find fault within. They make off boarding a pain in the ass. Losing clients sucks, but it's part of the game. You just hope it doesn't happen often. You should lose and off board clients as gracefully as you win and onboard them. As we know, the day you start working with a client, is the day you start losing them.

Laura Kendall

3x B2B SaaS Marketing Exec | Demand Gen | Startup Marketing

2mo

Valuable thoughts even for software companies that lose clients, particularly the “off board clients as gracefully as you win and onboard them” 👏🏼

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Courtney McAra 🤠

Taming wild databases | Independent MarTech Consultant | 5'1" 📏

2mo

"It's part of the game". Very true words. If you haven't lost one, just wait ⏳

Love this insight. To innovate beyond the typical, consider implementing sequential storytelling across platforms, harnessing cross-channel analytics to optimize each narrative step in real-time, enhancing engagement and retention.

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