As we progress through the year, how are we tracking against these predictions?
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You've Got This | Tactical Career Coach | High Impact Resume Writer | A Career You Love at a Salary You Deserve
It's already time to think about goal setting in the realm of customer experience for 2024. In 2024, the biggest opportunity will be simultaneously improving the #CX while reducing cost, given the advent of #AI. This report from #Forrester provides excellent guidance for setting appropriate #CX goals.
Forrester Reprint
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Is Your Business Ready for the Data-Driven Future? The business landscape is evolving rapidly, and data is at the heart of this transformation. A recent study reveals that over half of businesses (53%) are prioritizing investments in data and analytics tools. Why? Because data holds the key to unlocking valuable insights that can revolutionize your customer experience and drive growth. Here's how Ability Techub can help you leverage the power of data: Predict Customer Trends (44%): Imagine anticipating your customers' needs before they even know them! Our AI-powered solutions analyze vast amounts of data to uncover emerging trends and customer preferences. This allows you to personalize your offerings and marketing strategies, fostering stronger customer relationships and boosting sales. Make Data-Driven Decisions (Always): Gone are the days of relying on gut instinct. With Ability TecHub, you can make informed business decisions based on deep data insights. Our solutions will help you identify areas for improvement, optimize operations, and maximize your return on investment (ROI). Embrace Responsible Technology (33%): While technology is a powerful tool, ethical considerations are paramount. We understand the importance of responsible AI development and implementation. Ability TecHub can guide you in building a strong ethical framework for your technology decisions, ensuring trust and transparency with your customers. Upskill Your Workforce (70%): The rapid pace of technological change can be daunting. That's why Ability TecHub believes in empowering your existing workforce. We offer comprehensive reskilling programs designed to equip your team with the skills and knowledge needed to thrive in the data-driven future. Don't get left behind. Embrace the data revolution and unlock the full potential of your business! Contact Ability Techub today and discover how our data-driven solutions can help you achieve customer-centric growth. Follow Ability Techub for more insights on leveraging technology for business success! #DataRevolution #AI #BusinessIntelligence #DataDriven #CustomerCentric #GrowthHacking #Reskilling #AbilityTecHub #FutureofBusiness #EthicalFramework
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Sr. Director | Full Stack Digitalist | Application Modernisation Specialist l Deliver Digital-First Meaningful solutions | Continuous Learner
Over 40% of business leaders see the data economy as a chance to boost revenue and find new growth paths. However, nearly only half use data for basic insights. What is holding these businesses back from grabbing this huge opportunity? Talk to us to learn more about strategies to win in this Data empowered economy! #Dataisthenewoil #Phygital Sunil Senan EdgeVerve Fueling the Future (edgeverve.com)
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Managing Director at Sinch | Collaborative Leadership | Industry Disruptor & Innovator | Driving Growth
It's no longer about how you communicate; it's about how you connect. Introducing new products and services is not enough; #disruptive innovation that transforms market paradigms and creates value for the entire ecosystem in new ways will prevail. Strategic innovation is not just about technology—it's about foreseeing future demands and helping customers address their potential today, thereby driving unprecedented business value. Predicting market trends is not easy and requires a deep understanding of your customer’s business model, industry trends, consumer behavior, competitive insights and macroeconomic indicators. The importance of leveraging data analytics and #AI is another crucial element. Doing so can enable organizations to sift through vast data, spot emerging patterns and provide a blueprint for disruptive strategies. At Sinch, we leverage technology to not only meet but anticipate market needs, catalyzing disruptive innovation that propels the industry forward. #Agility goes beyond speed; it's about the strategic capacity to pivot and adapt when the demand for new capabilities is nascent. It allows businesses to seize opportunities and mitigate risks in real-time. Developing an internal ecosystem that prioritizes flexibility enables quick experimentation and iteration. This approach involves a framework where processes facilitate rather than restrict creativity and rapid development. This agility, with our commitment to #innovation, has allowed us to help our customers stay ahead in a rapidly evolving landscape. The future is where every interaction is an opportunity to build meaningful connections and cultivate loyalty. The future is here, and I'm eager to see the innovations that unfold in the CPaaS industry in 2024. #cpaas #disruptiveinnovation #markettrends #futureofcommunication #dataanlytics
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📊 Harnessing the power of data has never been more vital for businesses looking to boost their capabilities than now. In an age where information is king, those who can transform data into actionable insights hold the key to staying ahead. 🚀 By effectively leveraging data, companies can anticipate market trends, personalise customer experiences, streamline operations, and make informed decisions that drive growth. It's not just about collecting data - it's about making it work for you. Embrace analytics and AI tools to unveil patterns and predict outcomes, turning raw data into a goldmine for your strategic planning. Let's not forget the crucial role of data security and governance to ensure trust and compliance. Join the data-driven revolution and unleash your business's full potential. 🌟 #DataAnalytics #BusinessGrowth #Innovation
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In today's business climate, the significance of data has never been more crucial. With tightening budgets and heightened expectations for efficiency, companies must harness the power of data to propel their growth forward. As AI continues to reshape the marketing landscape, those who fail to adapt swiftly are at risk of falling behind. It's no longer just about collecting data—it's about leveraging it effectively to optimize operations, enhance customer experiences, and drive innovation. At the intersection of data and strategy lies the key to unlocking new avenues for growth. Companies that prioritize data-driven decision-making are better equipped to navigate shifting market demands and stay ahead of the curve. The future is now, and it belongs to those who embrace the transformative potential of data. Let's seize this opportunity to redefine the way we do business and drive meaningful impact in an ever-evolving landscape. #datadriven #innovation #futureready #analyticsrevolution
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Patent-holding AI Executive | Customer Insights leader | Pioneer in applying advanced analytics and AI for accretive disruption and frictionless experiences | Trusted advisor to C-Suites and Boards
If you’re not thinking about a risk-mitigated, pragmatic approach to unlocking value from your existing data assets, you should be. Considering the market size and the unique competitive advantage it could garner, it’s worth exploring.
Monetizing data and technology can help unlock future growth—here’s how to take advantage of the opportunity
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In Digivizer CEO, Emma Lo Russo's latest blog, she explores the crucial foundations often overlooked at the start of digital transformation projects: objectives, data, and people. Here's a quick breakdown: 1️⃣ Objectives: Transformations can't thrive on ambition alone. Clear objectives and strategic planning are essential for guiding the journey and ensuring alignment with business goals. 2️⃣ Data: Data-led decisions are paramount in areas from digital marketing to AI. But it's not just about collecting data, it's about understanding how to leverage it effectively to drive insights and action. 3️⃣ People: Building capabilities within your teams is key. Without the right skills and support, individuals may struggle to adapt to new responsibilities or utilize data effectively. Success hinges on more than just technology or strategy — it's about empowering your people to meet evolving customer expectations, leveraging multiple touchpoints, personalization, and real-time responses. And as businesses rely more on first-party data, building trust and value exchange with customers becomes paramount. By aligning our teams with clear goals and embedding data-driven decision-making into our culture, we can drive meaningful change and deliver exceptional experiences for our customers. You can read Emma's blog here: https://bit.ly/3wJEDw4 #DigitalTransformation #DataDriven #BusinessSuccess
Before transformation comes data and people - Digivizer
https://digivizer.com
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