Dyson’s Post

This Pride Month, let's remember that being an ally is more than just a label—it's an action, a commitment, and a responsibility. True allyship involves listening more than speaking, learning more than assuming, and advocating more than observing. It's about standing up for those who are marginalized and ensuring that their voices are heard and valued, not just in June, but every day of the year. Allies create spaces where everyone feels safe to be their authentic selves. They challenge discriminatory practices, support inclusive policies, and celebrate diversity in all its forms. They recognize that equality isn't a finite resource; lifting others up doesn't diminish their own success but enriches the entire community. This month, let's challenge ourselves to go beyond rainbow logos and hashtags. Let's engage in meaningful conversations, educate ourselves on the history and struggles of the LGBTQ+ community, and actively work towards a more inclusive world. Remember, change begins with each of us. By being a steadfast ally, you help pave the way for a future where everyone, regardless of their sexual orientation or gender identity, can thrive without fear or prejudice. #PrideMonth #Allyship #Inclusion #Diversity #Equality #Leadership #Proud #InsideDyson #DysonPeople

Wake up and smell the coffee before it's too late. Gone are the days when getting a bag or a hoodie from your company overjoyed people, this generation sees through the bluff and knows it is a branding activity by the company, there's nothing in it for them. At least not what they want. What your team truly needs is: 1. Work Live Balance 2. A non-toxic work environment 3. Opportunity to learn & grow 4. Fair evaluations Acknowledge the difference, I am not against these branded merchandise but do not fool yourself by mixing it with team satisfaction. #busienssowners #teambuilding #businesscoaching

ғʀᴏᴍ sᴇʟғ-ᴀᴡᴀʀᴇɴᴇss ᴛᴏ ᴊᴏʏ: ᴛʜᴇ ᴊᴏʏ ᴘʀᴏᴊᴇᴄᴛ's ᴊᴏᴜʀɴᴇʏ ʙᴇɢɪɴs | I recently came across an enlightening Harvard Business Review article on "Emotional Intelligence: What Self-Awareness Really Is (and How to Cultivate It)." As an associate at Ulta Beauty, the content struck a chord with me, and here's why. The article highlights that self-awareness is a rare and valuable quality, and when we see ourselves clearly, we become more confident, creative, and effective. What makes this even more intriguing is the recent announcement of the Joy Project at work. The Joy Project, inspired by Ulta Beauty associates, aims to make our world a more joyful place. It's a mission to infuse joy into our lives and overcome the inner critic that often holds us back. The key takeaways from the HBR article resonate deeply with the goals of the Joy Project. We are all wired to feel joy, and it's a necessity for our well-being. Joy is not a luxury but an essential part of reaching our true potential. The Joy Project seeks to help us identify and silence our inner critics, those nagging voices that say, "I'm not good enough." It encourages us to interrupt the patterns of negative self-talk and inspire ourselves to #joyforward. As we embark on this journey, let's remember that self-awareness and emotional intelligence play a pivotal role in experiencing joy. By understanding ourselves, our emotions, and our thought patterns, we can unlock more joy in our lives. I'm thrilled about the Joy Project and the potential it holds to make our work environment and beyond a much more joyful place. It's an exciting initiative that aligns with the principles discussed in the HBR article. Let's embrace this opportunity, learn more about ourselves, and #joyforward together! #EmotionalIntelligence #SelfAwareness #JoyProject #UltaBeauty Learn more about the Joy Project - https://lnkd.in/gpQwmEfF Harvard Business Review Article - https://lnkd.in/gAsfkGC4

In 2016 I posted this graphic. Truth is I felt very much like the little boy pointing at the king and yelling, “BUT HE’S GOT NO CLOTHES ON”. It seemed so obvious to me that with staff moving on, or training being forgotten or training not even being provided, that of course, every passage of time would be followed by yet another incident. There are LOTS of factors at work here. The complainant is getting truly frustrated by society never seeming to learn, the complaint is ignored or not taken seriously, the apology is insincere or doesnt lead to training, or the training doesnt cover all disability related eventualities or isnt retained and recalled at the right time, or the fact that time will always degrade even the best training. Add to this that every time there is a perception of engagement the complainant will use the business, receive good service, and will invariably post that the company has addressed the issue and improved. The sad truth is that it can’t and unless we, as a society, come up with new solutions that direcly interrupt this cycle it never will. So, here I am pointing at the King again and telling him, and the world in general, that we can still see his.. issues, and hoping that this time around others will see them as well. Action points. Yes, please, “like” and “share”, but ultimately tell me why I’m wrong or why I’m right or why we need to address this or how you have or how you want to.. Or of course how you are already have through your use of WelcoMe. This HAS to be a conversation. Thank you. .gavin. Oh, and PS, last month we launched with Levi Strauss & Co. through 13 Levis’Store’s and this month we are truly excited to add to their amazing engagement with three more MASSIVE clients. Watch this space for our continuing #CustomerService #RethinkRetail #Tech4Good revolution.

Macy's, a retail giant for about 166 years, is taking a bold step towards reinventing itself! On Monday, I submitted an essay for the ICSC student scholarship, highlighting the importance of prioritizing customer experience as a solution to the declining retail sector. Just a day later, Macy's announced the closure of 150 stores over the next 3-5 years and a plan for reinvention. While this news may raise concerns, it emphasizes the industry's acknowledgement of the need for change, further validating the message in my writing. This is a powerful example of how adapting and innovating is crucial for survival, even for established brands. It's a reminder that reinvention is possible at any stage, just like Macy's, and we should always strive to evolve and improve. #Macy's #Reinvention #CustomerExperience #ICSC #Scholarship #cre #realestate #tipoftheday

Do Won "Don" Chang and his wife, Jin Sook, moved from Korea to California in 1981 with hardly any resources. Chang worked various jobs, such as gas station attendant and janitor, to support his family. Observing the success of those working in the garment industry, Chang and Jin Sook ventured into retail. In 1984, they opened their first clothing store, "Fashion 21," in Los Angeles. Strategic growth: Despite modest beginnings, Fashion 21 was a quick success, prompting the couple to expand. They rebranded their chain as "Forever 21" and opened new stores every six months in the United States, until they reached a worldwide presence with more than 600 stores. Family-owned business: Forever 21 remains a family business, with Chang as CEO, Jin Sook overseeing merchandise design and his daughters managing various aspects of the company. in fact in one of his speeches he made the following clear: "For me, family is the most important thing. When people talk about the American dream, they talk about a better life. However, if the business is doing well but your family is broken, to me that's not success." Recipe for success: Forever 21's success is attributed to its low prices, its commitment to staying on the cutting edge of fashion and its agility to adapt to changing trends. Chang emphasizes customer focus and timely execution as key factors. Despite its immense success, Chang keeps her feet on the ground and values the immigrant narrative behind Forever 21, considering it a symbol of hope for those who start small. #casestudy #forever21

⭐ #2nd [FSD REFLECTION] - LG Overview 24.08.2023 The LG Overview session I attended with Ms. Truong Lan Huong from LGEDV left me with a lot of surprises and the desire to pursue my passion of becoming a part of LG. Without Ms. Huong's sharing, I would not have known that LG was founded in 1947 and that its initial concentration was the cosmetics industry. From 1995 onward, LG expanded into three key industries: electronics, chemicals, communications and services. LG's specialty is providing vehicle component solutions, which can be referred to as AI virtual assistance of cars that highlight the safety and intelligence of automobiles. With a ten-year history, this market has consistently been LG's most developed market and has remained hot during the Covid era with the cooperate of large partners like BMW or Porsche. The employee advantages offered by LG Corp really impress me. A "people-centric" approach to development is highly valued by LG. They plan numerous events throughout year to encourage work-life balance and a great working environment. Employees have the opportunity to share their opinions, learn more, feel appreciated, and truly feel like they are a part of LG. I really wanted to work at the healthy environment like LG and hope to become a part of this company. #FSDGEN4 #Ecommerce #HR 

Here's our latest blog - showcasing inspiring examples of inclusive customer service...

Reflecting on the whirlwind of April 💥 Our talents were thriving yet again! Teaming up with Levi Strauss & Co., Samsung Electronics, C&A, Hunkemöller, and much more. As we dive into May, here's a tip: successful collaborations now require more than just sponsored content; they involve genuine partnerships where brands align with the creator's values and community interests. Creators are becoming strategic partners in brand campaigns, contributing their creative input and expertise in storytelling to deliver more impactful results 🚀

As a Diversity, Equity, Inclusion, and belonging ally, I'm always interested in connecting with people, learning from them, and sharing my insights further. This past weekend, I realised that it had been a while since I had done this, so I was really excited to start my week attending a D&I Panel led by my colleagues Troels Wendelbo and featuring Pinar Centilmen, Nadiya Bilous, and Lee Champion. The panel discussed many topics, including the importance of inclusion, which involves inviting others to join our communities and circles and recognising our individual power to open doors and seek opportunities to be included when we have yet to be invited. The panel also discussed the importance of reviewing biases when evaluating professional experience, noting that a university degree is one of many ways to learn; on-the-job experience can be just as powerful, if not more so. Language accents and cultural and background differences should be embraced to introduce diversity of thought into our ways of working rather than being used as filters that might result in homogenous and uncreative groups. The conversation reminded me of a quote by Vernā Myers: "Diversity is being invited to the party. Inclusion is being asked to dance", and (I think) Brené Brown added: Belonging is having your music played at the party. If you want to start your week as energised and inspired as my week started, take 2 minutes to read how the LEGO Group embeds D&I into everything we do! https://lnkd.in/e6RbEBEf