Enterprise Mobility’s Post

🔧 The Power of Partnership: Why Cooperative Customers Are Key to Success in the Telematics Industry 🌐 In the telematics industry, resolving issues involves multiple factors, from hardware device data and SIM connectivity to software bugs and errors. 🛠️📡 To ensure smooth operations, we strive to empower our customers with the knowledge and tools they need. Our team offers: ✅ Online training sessions ✅ Recorded sessions for future reference ✅ A comprehensive knowledge base with step-by-step guides ✅ Initial troubleshooting steps from our support team ✅ A support ticketing system available directly on the app ✅ A chatbot feature on the app for quick assistance By equipping our customers with these resources, we aim to make them as independent as possible. However, the effectiveness of these efforts relies heavily on customer cooperation. When customers actively participate, make use of all the tools provided, and provide input, it enables us to assist them more effectively. We understand that our customers, too, provide services to their clients and know firsthand the challenges of dealing with uncooperative customers. Remember, being a responsible customer means partnering with your service provider to resolve issues efficiently. Your cooperation is crucial in helping us help you! Let’s work together to achieve seamless telematics solutions. 🚀✨ #CustomerSuccess #Telematics #SaaS #CustomerSupport #Partnership #Uffizio

This collaboration with Dominion DMS is redefining the way dealerships can connect and better serve their customers. Save money + enhance customer joy with a 360° view of customer insights, increase your online reputation ten-fold, and rake in the ⭐️'s with boosted online reviews🤩 #autodealer #DominionDMS #RealTimeFeedback #customerexperience #cx #onlinereputation #5starreviews #automotive #dealership #success

✅ Improve customer satisfaction with video telematics! Discover how video telematics enhances safety and compliance while elevating the customer experience. 1️. Real-Time Tracking: Provide accurate updates on delivery times, ensuring transparency and reducing uncertainty. 2️. Proof of Delivery: Video footage serves as irrefutable proof, building trust and minimizing disputes. 3️. Enhanced Communication: Instantly relay important information to customers, such as delays or changes in delivery schedules. 4️. Improved Safety Measures: Demonstrate your commitment to safety on the road, enhancing customer confidence. 5️. Proactive Issue Resolution: Address incidents promptly with accurate information at hand—showing customers you take their concerns seriously. 6️. Compliance Assurance: Maintain industry regulations related to driver hours-of-service and vehicle maintenance records—instilling confidence in customers. Elevate customer satisfaction with video telematics! 📈🚚 Contact us today to learn more about how our solutions can enhance your business📞 #videotelematics #customersatisfaction #realtimetracking

The pivot from gas engines to electric vehicles introduces a whole new ecosystem of partners and suppliers. This transition also poses new opportunities for retail fuels companies to increase loyalty and lifetime customer value for car and truck drivers. Hear from Raymond Juarez, Global Salesforce Senior Director, Slalom and Jason Olbekson, Energy Go to Market Senior Director, Salesforce as they discuss strategies to create personalized, modern experiences and increase customer loyalty. #salesforce #slalom

#AutoIndustryInnovation #DigitalTransformation #BusinessRevolution #InnovateWithUs   🚀 Ready to Revolutionize Your Auto Business? 🚗💼   Calling all Auto Industry Innovators! 📢 If you're an Auto OEM, Finished Auto Logistics Provider, Auto Dealer, Auto Hauler, or Auto Industry Influencer, we've got an exciting opportunity that will take your company to new heights!   🌟 Introducing our Low Code No Code Digital Co-pilot –Your Ultimate Business Solution!   Are you tired of complex and time-consuming processes? Say goodbye to traditional methods and hello to streamlined success with our cutting-edge Digital Co-pilot. 🛠️✨   🎯 Why Should You Sign Up Immediately? ✅ Revolutionize your operations without extensive coding knowledge. ✅ Seamlessly optimize your workflow for maximum efficiency. ✅ Stay ahead of the competition in the rapidly evolving auto industry. ✅ Drive growth, reduce costs, and enhance customer satisfaction.   📣 Join the Future of Auto Business NOW! 📣   Don't miss out on this game-changing opportunity! 🚀 Take the first step toward transforming your company by contacting us today. Let's embark on this journey together and pave the way for a brighter, more lucrative future. 🌈📈 Check it our here - https://lnkd.in/gBBpsUG4  

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The key to improving the car buying experience is a hybrid of technology and process. If you missed CDK Global CONNECT, the keynote presentation is still available to watch here: https://lnkd.in/dYP5REr3

We've been kind of quiet... and there a reason for that. We're busy executing for our clients & partners. In an upcoming release, we are adding the following features: ◘𝐀𝐬𝐤 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐑𝐞𝐯𝐢𝐞𝐰!: Easily request reviews on any public profile as part of our automated outreach. ◘𝐀𝐬𝐤 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐏𝐚𝐲𝐦𝐞𝐧𝐭!: Integrate your payment gateway link for automatic requests in our customer service system. Integrated Payment Processing coming in Q3 of this year. ◘𝐃𝐮𝐞 𝐅𝐨𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Customize service reminders with general intervals and specific controls for any asset or client as needed. These options are part of our automated CRM Cycle, a CAR staple since 2014. Plus, we're enhancing it with one and two-way SMS, coming in July. Looking for a better way to manage your service facility? We're here to help you redefine the automotive experience. #AutoTech #FleetManagement #CustomerExperience #AutomotiveIndustry

We're advancing #A365 with Microsoft Copilot Studio, revolutionizing vehicle service appointment scheduling. This video follows Chris as he encounters a car issue and schedules a service appointment. Discover how this integration gives your business a competitive edge by enhancing operational efficiency and boosting customer satisfaction. Learn more at: https://lnkd.in/g3_qKNYm See also: https://lnkd.in/gxAUFXky #mscopilot

FixedOps Directors, boost your Service Drive revenue with Coverage in a Click. Our innovative solution offers a simplified vehicle coverage buying process that can be completed in just four easy steps: 1. Scan - To begin the process, clients can start by scanning a QR code in the service drive. 2. VIN - They can enter their vehicle identification number (VIN) to customize coverage options. 3. Buy - Intuitive navigation makes it easy for clients to choose and purchase coverage on the spot. Digital wallet supported. 4. Covered - Instant coverage gives clients peace of mind before they drive off. Your process, your products, your revenue. #FixedOps #Revenue #Automotive